Infor HMS (Hospitality Management Solution)
A robust hotel PMS for superior guest experiences
An advanced hotel property management solution should be more than just a single system. It should be the hub of hotel operations that connects all systems for hotels, resorts, and casinos. Your hotel PMS should be a holistic hospitality technology platform that connects every aspect of operations to the guest experience, creating a seamless journey that helps your organisation meet and exceed the highest standards. It should provide the basis for long-term relationships with guests, and the revenues and profitability that goes with them.
Infor® Hospitality Management Solution (HMS) is a hotel PMS built in the cloud to consistently meet and exceed modern guest expectations. With Infor HMS, hospitality organisations can better manage operations, deliver exceptional guest services, and provide a rich experience for all. The solution provides scalability that can help meet your present needs, along with whatever the future brings.
Multi-tenant cloud architecture
Advanced mobile functionality
Hotel PMS integrations
Personalised guest experience
Configurable PMS interfaces
Detailed organisation-wide intelligence
Cloud-enabled flexibility and security
Enable greater stability, security, and scalability to increase competitive momentum and ensure resilience
- Unify operations with a multi-tenant cloud architecture
- Grow the business with built-in capacity for expansion
- Simultaneously deploy software updates across all properties
- Rely on industry-leading security via Infor’s cloud partner, Amazon Web Services® (AWS)
- Create optimal service continuity via high availability
Personalised guest services
Make every stay unique and build long-term value with guests
- Track guest preferences
- Automatically match and merge guest data
- Centralise guest profiles across brands, properties, and reservations
- Create greater clarity of guest histories and visibility of high-valued guests
- Promote better communications and foster better relationships
Mobile functionality across all hospitality operations
Engage with guests and empower staff via mobile technology
- Offer mobile-based check-in and check-out
- Provide easy hotel room key access
- Reduce nonessential, face-to-face interactions with service staff via contactless processes
- Improve visibility and precision with centralised housekeeping and concierge task management
- Make guest services available anywhere in the hotel
Integrated and evolving with current and emerging technology
Implement a healthy hotel PMS technology platform that serves the present and the future
- Rely on Infor’s hospitality industry knowledge, experience, and strong relationships with industry leaders
- Leverage adaptability as new technologies emerge
- Easily integrate with revenue management, point of sale, sales and catering, price optimisation, and more
- Connect to financials, analytics, third-party gaming systems, and related software
- Utilise as a nexus for greater business intelligence and strategic momentum via rich data collection
Productivity by the numbers
95%
of all check-ins via Infor HMS mobile app
1
core system to integrate multiple applications
4
of Virgin’s 4-star guest experiences are powered by Infor HMS
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