Infor Table Management
A comprehensive software solution for managing reservations, waitlists, seating, and service flow
Enhancing reservations and booking strategies to get the most out of your restaurant’s capacity is all about increasing turn rates and minimising table idle times. But creating a superior dining experience for guests is equally vital for success. That means reducing wait times, avoiding inaccuracies like double bookings, and efficiently managing walk-ins, pre-booking, and no-shows.
Infor® Table Management helps to simplify the process for everyone. It lets organisations easily direct guest reservations and booking queries, matching them to tables and other relevant assets on an intuitive and customisable floor plan. Integrated with events and timeline management solutions, Table Management makes the process seamless and friction-free.
Specialty franchise restaurant The Melting Pot incorporated Infor Table Management to manage reservations and table inventory. Today, its management team is able to gather and analyse data to determine average dining length and optimal seating times. Restaurant staff can easily view seating status at a glance, optimise their performance, and track guest preferences.
increase in table turns
increase in returning guest preference tracking
disconnects between table status changes and point of sale
I was able to maximise the window of opportunity for seating guests, resulting in a 20% increase in table turns. Infor Table Management has improved everything from sales to guest relationships.
Efficiently tracking table status, managing reservations accurately, and making the most out of property assets to increase revenues are fundamental to success. Infor Table Management helps organisations connect these goals and processes, make tasks associated with them intuitive to staff, and ultimately create a superior and memorable guest experience.
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