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Infor Sales & Catering event management software

Cloud-based, event catering and management software that automates the entire booking process

Cloud-based sales and catering software for automated booking

Event sales and catering is an essential component to your hotel, resort, or event venue business. Precision is key to creating the seamless and frictionless experiences that guests and attendees expect, whether it’s a large-scale conference or smaller-scale, single-evening event. Sales and catering software should empower your teams to do their best work, connect to other essential systems, and allow you to track each event with optimum visibility from end-to-end to help you ensure the best possible experience every time.

Infor® Sales & Catering is a fully integrated, event-management software solution in the cloud. It automates and streamlines the entire event booking process, from initial inquiry to final invoice, with customisations to support each stage in the lifecycle of an event. Infor Sales & Catering can help you transform and grow the group sales and event management side of your business.

Multi-tenant cloud architecture

Grow your hospitality business with a stable and secure, AWS®-based architecture

Versatile event management

Be ready to serve a range of event types, from industry conventions to birthdays

Automated lifecycle functionality

Leverage intuitive, end-to-end, task and timeline management

Integrated CRM and communications

Utilise relationship-enhancing communication options and easy tracking

Hospitality cost management

Use straightforward processes and displays for managing associated costs

Hospitality business analytics

Drive strategy with detailed performance analysis and financial reporting

We needed an enterprise sales and catering system so we could efficiently manage all of our hotels, share leads, and generate comprehensive report data. Infor Sales & Catering has exceeded our expectations. We have also enjoyed working with their team. Their attention to detail and follow-up is exceptional.

Cloud-enabled, event management software for flexibility and security

Cloud-enabled, event management software for flexibility and security

Invest in greater stability, security, and scalability to increase competitive momentum and ensure resilience

  • Utilise multi-tenant cloud architecture to unify all locations
  • Leverage built-in capacity for expansion as the business grows
  • Deploy software updates across all properties simultaneously
  • Depend on guaranteed security via industry leader and partner, Amazon Web Services® (AWS)
  • Rely on high availability to create optimal service continuity
Booking and billing for complete event management

Booking and billing for complete event management

Gain greater clarity and control, from booking to billing, in all kinds of spaces

  • Manage events from industry conventions to single-night family gatherings with flexible capabilities
  • Leverage full-spectrum events management by stage, from inquiry to execution to final invoice
  • Get teams up to speed quickly with an intuitive user experience
  • Utilise step-by-step action prompts based on customisable processes
  • Avoid missed steps with automated tasks and reminders
Comprehensive pricing and resource controls

Comprehensive pricing and resource controls

Get a clearer view of associated event costs to match each event with the resources needed to ensure success

  • Use guest room control functionality to manage group room blocks associated with an event
  • Rely on accurate and detailed food and beverage menu costing
  • Adjust associated costs and resource allocation when needed via easy event change auditing
  • Leverage in-depth financial reporting to measure performance and profitability
  • Utilise data-driven revenue forecasting to inform cost strategies on comparable events
Robust customer relationship management

Robust customer relationship management

Create better communications to enhance customer lifetime value

  • Leverage complete customer histories (past events, preferences, requirements, etc.)
  • Easily create documents and custom correspondence
  • Utilise centralised and exhaustive communication records to better manage event details
  • Track membership information and renewals
  • Gain increased visibility into ideal customer profiles to inform sales and marketing strategies
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