May 26, 2021
From the largest global manufacturing enterprises with complex multisite needs to smaller, single-site organizations, Infor CloudSuite Industrial Enterprise features rich capabilities designed to meet the unique business requirements of manufacturers.
Microsoft Dynamics CRM 365 (MSCRM) and Salesforce are customer relationship management intelligent business applications that also offer other tools to manage your business.
The integrations using Infor OS’s ION for Infor CloudSuite Industrial Enterprise to MSCRM and Salesforce allow CRM users to create, negotiate, and finalize quotes. Finalized quotes are synchronized back to Infor CloudSuite Industrial for further order management. Master data needed for this transactional process is also integrated along with pricing and discount movement from Infor CloudSuite Industrial Enterprise to MSCRM or Salesforce.
For more information on implementation of this solution visit Infor’s Support Portal and navigate to Knowledge Base Article 2173922 for MSCRM and Knowledge Base Article 2173927 for Salesforce.
For more information regarding Infor CloudSuite Industrial Enterprise, click here.