Exceed sky-high expectations with our hotel management software
Unify and refine hotel operations, unlock your hotel’s full potential – and thrive – with transformative, intelligent technology solutions from Infor.
Overview
Providing tomorrow’s technology for today’s guest
Infor’s integrated cloud software for hotels and resorts helps organizations thrive – while building their business on a scalable, end-to-end technology platform. Streamline operations, maximize profitability, deliver great guest experiences, and compete globally today and in the future.
Benefits
Key benefits of our hotel and resort management software
Better guest experiences
Leverage the right data to provide modern, highly personalized guest experiences – and give them a wide range of services and upgrade options via their own mobile device.
Higher hotel revenue
Use AI and automation to optimize pricing strategies and maximize revenue across multiple properties in real time. Run more profitable events – and drive event sales at your hotel or resort.
Empowered employees
Equip staff with intuitive tools to provide frictionless services and guest communication. Give them access to the real-time information they need anytime, anywhere, via mobile device.
Scalability in the cloud
Deploy across multiple locations and brands via a secure, cloud-based multi-tenant AWS architecture. Easily scale to accommodate rapid growth keep the latest tech at your fingertips.
Hotel and resort management software platform
Essential hotel and resort management systems integrated to deliver efficient operations, superior guest experiences, and profitable returns.
Hotel property management system
Streamline your organization to deliver a modern hotel stay and great guest experience every time – with Infor Hospitality Management Solution, our hotel PMS.
- Enable guest control, visibility, and preferences throughout their journey via their own mobile devices
- Offer contactless and paperless check in/check out, add-ons, room and maintenance request features, and more
- Inform effective engagement strategies via robust CRM capabilities to tailor experiences according to guest profiles
- Activate upsell opportunities via advanced hotel PMS capabilities at the booking stage
- Leverage mobility tools for hotel staff to improve processes, communications, and more flexible services to guests
Hotel revenue management software
Harness AI and automation to predict demand, optimize pricing strategies, and maximize revenue potential across multiple properties in real time – with Infor Revenue Management Solution.
- Maximize occupancy while protecting rates via automation
- Make better decisions based on strategic insights and real-time data from multiple sources
- Enable “always on” functionality to ensure action on the most recent data, around the clock
- Generate detailed demand forecasting information while on site or on the go
- Implement strategies across multiple sales channels via cloud-based solutions and infrastructure
Event management software
Coordinate, optimize, and automate the entire lifecycle of an event – from initial inquiry to booking, catering, and final invoice – with Infor Sales & Event Management software.
- Get detailed customer history from a single dashboard and provide memorable experiences – efficiently
- Control and better manage food and beverage costs, labor costs, and event change auditing
- Empower your teams to do their best work – and closely track and optimize each event
- Enable property management integration for group booking visibility
- Increase event sales across your hotel or resort property portfolio
Explore all Infor solutions for the hospitality industry.
Customer stories
Real-world hotel software success
Margaritaville future-proofs business
See how Margaritaville optimized its strategies and standardized procedures – enabling expansion from 5 to 42 venues in just 6 years – with Infor Hospitality Management Solution.
Cote drives hospitality excellence
Cote Hospitality operates a collection of resorts and camps in Minnesota and Arizona. See how they’re using Infor’s technology stack to revolutionize operations and drive excellence.
Technology plays a critical role in our business. Our goal is to enable managers to have the right tools available to them so they can reduce administrative burdens and focus on delivering core business value and guest satisfaction.
Project Lead, PMS & CRS – Rooms Operations, Mandarin Oriental Hotel Group
Resources
Industry perspectives for hotel and resorts
Let's Connect
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