Confluence Health automates vendor compliance with Infor Value+

Automated workflows free employees to focus on patient care

Confluence Health, a healthcare system in Wenatchee, Washington, serves over 260,000 people across a 12,000-square-mile region with 12 clinics. The organization needed a reliable, efficient way to ensure vendor compliance with the Office of Inspector General (OIG) exclusion database—a task critical to patient safety and organizational integrity but traditionally time-consuming.

By partnering with Infor™, Confluence Health implemented Infor Value+ Vendor Compliance Check to automatically screen new and existing vendors against the OIG exclusion database. The solution leverages advanced technologies such as artificial intelligence (AI), robotic process automation (RPA), and more. A process that once took hours now takes only minutes, giving staff confidence in compliance, saving valuable time, and strengthening trust—all supported by Infor’s forward-thinking approach and rapid implementation:

98% reduction in vendor verification time
100% enterprise resource planning (ERP) vendor compliance
Less than 30 days time-to-value

Watch the video to see how Confluence Health turned compliance challenges into efficiency gains with Infor Value+.

Company
https://www.confluencehealth.org/
Industry
- Healthcare
Product
- Velocity Suite

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