From repetitive to real-time: AI that lightens the back-office load
Online
Available On-Demand
1 hour
Making Tech Stick in Healthcare: Ideas for Implementation
While clinical AI gets the spotlight, back-office operations are quietly being reshaped by automation, data intelligence and workflow tools that ease burdens across finance, HR, administration and more.
The result? Leading health systems are improving efficiency, reducing burnout and building a more sustainable workforce behind the scenes.
This session explores how AI is actively solving pain points in non-clinical areas, unlocking time, insights and morale. From automating the repetitive to providing real-time insights, AI is helping back-office teams work smarter and stay longer.
Key takeaways:
- Where AI is driving immediate gains in operational efficiency and workforce morale
- Case-based lessons on easing burnout and improving retention
- How to strategically apply AI without adding complexity or cost
Speakers
Joanna White
Lead Healthcare Solutions Executive, Infor
Joanna joined Infor in 2021 as a clinical nurse expert. With more than 18 years of nursing experience and a track record of success in multiple senior nurse leadership roles across health systems in the Eastern United States, Joanna brings both clinical expertise and strategic insight to her work.
Clif Gaus
Senior Manager, Technology and Innovation, Infor
Clif is responsible for driving greater efficiency, autonomy, and user experience in Healthcare Backoffice operations through accelerated adoption of innovative technologies like: Process Mining, Robotic Process Automation, Machine Learning, and Agentic AI at Infor, an industry-leading ERP software provider.