Why Your Quotes Are Wrong

Manufacturers quoting complex, configured products and assemblies will learn how structural failures in manual quoting processes silently erode margin and customer trust; and what it takes to replace guesswork with governed, automated precision.

Manufacturers are losing an average of 12% in revenue due to quoting errors that begin long before a proposal reaches the customer, rooted in structural failures like unpoliced option spaces, stale pricing data, and inconsistent sales practices. This webinar exposes the four critical failure points in manual quoting processes and reveals how errors compound through a "Cascading Cost Model" that can generate a 100x cost multiplier by the time a defect is discovered post-delivery. Attendees will leave with a clear strategic roadmap for transitioning from manual judgment to governed, rules-based quoting systems that encode engineering knowledge at scale, protecting both margin and customer trust.

What You’ll Learn

• Why manual quoting is structurally broken – Understand why fewer than 25% of complex manufacturing quotes are fully accurate on first submission, and how product complexity has simply outgrown spreadsheets and human judgment.
• The true cost of quoting errors – Discover how a small mistake at the desk triggers a “cascading cost” multiplier downstream, resulting in an average 12% revenue loss for manufacturers relying on manual processes.
• The four structural failure points in your quoting process – Identify exactly where errors enter the quote-to-order cycle, from invalid configurations and stale pricing to engineering rework and ERP re-entry, and what it takes to close them.
• How CPQ integrates with your ERP to govern the entire quote-to-cash process – Learn how a rules-based CPQ solution connects directly to your ERP system to automatically generate accurate bills of materials, pricing, and manufacturing instructions, eliminating duplicate data entry and costly order errors.
• What “governed quoting” looks like at scale – See how leading manufacturers have used CPQ as a strategic differentiator across eCommerce, CRM, and ERP systems to increase order accuracy, shorten the order-to-delivery process, and reduce overhead, and understand the architecture that makes those results repeatable.
• How to recover engineering capacity lost to sales quote validation – Explore how automating configuration rules and product constraints frees your engineering team from fixing sales errors, so they can focus on higher-value work like new product development.
• How to evaluate your own quoting risk – Walk away with a practical self-diagnostic framework: three key questions to assess your current quote accuracy, rework cycle rate, and the financial impact of a 5% improvement in quoting precision.

Who Should Attend

• Infor ERP customers (CloudSuite Industrial, CloudSuite Industrial Enterprise, CloudSuite Automotive, CloudSuite Manufacturing, SyteLine, XA, Visual) who do not yet have CPQ
• Non-Infor ERP manufacturers who are evaluating CPQ
• Manufacturers selling through dealer, distributor, or reseller channel networks

Speakers