From chatbots to autonomous agents: How hotels win with AI

Hotels are at a tipping point: Labor shortages, rising guest expectations, and fragmented systems are accelerating the shift from simple chatbots to autonomous AI agents.

In this eBook, learn how agentic AI and ambient computing can help you orchestrate operations, personalize service at scale, and make technology blend into the background—so every stay feels seamless.

Discover ways to:

• Overcome tech silos with open platforms and unified data foundations
• Apply real-world use cases of agentic AI for check-in, concierge support, and revenue optimization
• Drive higher conversions, stronger upsells, and long-term loyalty through personalization

Read how Infor™ can help your hotel move from pilots to profit with AI-driven automation and personalization. Download the eBook.