Modernizing public sector workforce in the digital era
Transform public sector service delivery
Overview
A modern and adaptable public sector workforce strategy is crucial for overcoming challenges posed by a diverse workforce, budget constraints, and changing citizen expectations, ensuring the delivery of exceptional public service to the community.
Underscoring the significance of technology-driven innovation, governments in at least 50 countries have developed or are developing AI strategies for the public sector.*
By harnessing the power of AI and modern cloud-based workforce management solutions, governments can revolutionize their service delivery.
In this white paper, discover how effective workforce management can drive public sector service excellence through:
- Machinelearning demand forecasting
- Auto AssignmentEngine and scheduling control
- Mobile toolsand cloud-based platforms
*“Artificial Intelligence in the Public Sector,” The World Bank, 2020.
Download our latest white paper to learn how to build an innovative, citizen-centric public sector organization.