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White Paper

Report: What are distributors' post-pandemic technology plans?

There’s no doubt that the pandemic has changed the landscape of the distribution industry and has accelerated the need for change in different areas of the business. In a recent survey conducted by MDM and Infor®, we uncovered eye-opening results that showed how distributors invested in technology before and during the pandemic, their plans moving forward, and how the pandemic altered companies’ outlooks on the myriad ways those investments might enhance customer service.

In this report, you will learn:

  • How best-in-class distributors are surging past their competitors
  • Where the industry is heading with technology investment
  • Where you can differentiate from peer distributors

More mobile, more e-commerce, more shopping options for customers. COVID-19 has altered the business landscape for more than a year, but it has impacted distributors’ technology investment plans even more as the economy enters a post-pandemic phase. The bottom line: With the new normal setting in and customer demands forever changed, technological transformation has never been more critical.

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