In times of volatility, technology becomes healthcare’s lifeline

August 6, 2025

The healthcare industry is a lifeline for our communities—literally and figuratively. Sometimes it needs one too, especially in times of economic volatility. With macroeconomic headwinds affecting everything from supply chains to talent shortages and rising material costs, healthcare organizations are facing myriad challenges on top of an already demanding profession.

Healthcare costs are expected to grow at the highest rate in a decade. At the same time, the industry is projected to face a labor shortage of 3.2 million workers, while global supply chain volatility continues to complicate the procurement of materials, including protective equipment like gloves, surgical instruments, respiratory equipment, cleaning supplies, and more. Put simply, healthcare systems—and the patients they serve—are at risk.

To overcome these challenges, healthcare systems need reliable solutions that provide greater visibility to streamline operations, find new efficiencies, and reduce burnout—freeing staff to focus their time and energy where it matters most: at the bedside.

Addressing healthcare supply chain issues to protect patient care

Each day, a hospital’s supply closet must be fully stocked with hundreds of essential items for patient care. Reliable access to properly stocked products—whether equipment like masks and gloves or medications—is critical to delivering care. When supply chains are disrupted, causing shipping delays and uncertainty around order status, limited visibility and inaccurate inventory count can threaten operations and, ultimately, patient outcomes.

Budget cuts, workforce challenges, and nurse retention strategies amid industry volatility

On top of supply chain turmoil, shifting macroeconomic conditions and policy changes are forcing healthcare organizations to make substantial budget cuts. Simultaneously, the industry is grappling with widespread talent retention challenges and shortages, particularly among nursing assistants and support staff.

Instead of focusing on patient care, staff spend hours navigating outdated systems, manually entering data, and chasing approvals, compounding delays and contributing to organization-wide burnout.

Enhancing healthcare operations with data analytics and supply chain visibility

Infor CloudSuite™ Healthcare is designed by industry experts to meet the unique needs of healthcare provider organizations. This artificial intelligence (AI)-powered, cloud-based suite unifies financial, supply chain, workforce, and clinical data to support decision-making, transforming healthcare operations to improve lives. It includes healthcare-specific enterprise resource planning (ERP), human capital management with advanced scheduling and payroll, and the industry’s leading interoperability solution, Infor™ Cloverleaf, which streamlines data exchange across systems for better data visibility, resource management, and cost savings.

The solution suite empowers health systems, especially during a volatile and complex time, to operate more efficiently, harness siloed data for insights, and attract and retain talent with a secure, prescriptive, care-connected platform. Together, these proven solutions help organizations respond to the industry’s most pressing challenges, such as reducing administrative burden, retaining employees, preparing for supply chain disruptions, and eliminating data siloes.

Optimizing healthcare workforce management through advanced scheduling and labor analytics

With Infor Velocity Suite, healthcare customers can stay ahead of new opportunities, regulations, and roadblocks through the seamless adoption of generative AI (GenAI), process intelligence, and other advanced technologies prebuilt for the industry’s most critical use cases. Throughout the digital transformation journey, Infor’s customer success experts—industry veterans with firsthand healthcare experience—provide always-on support designed to drive return on investment (ROI) at every stage.

Preparing healthcare professionals for the future: Managing workforce challenges with technology

As economic volatility and strain on the healthcare system intensify, healthcare provider organizations need more help than ever. While external market forces can’t be controlled, the right solutions can help manage and anticipate their impact. Infor’s Industry Cloud Complete approach provides this support, addressing current challenges and anticipating what’s next to help customers stay ahead in volatile times. Infor CloudSuite Healthcare offers a complete solution, enabling hospital systems to navigate these challenges, build supply chain resilience, and redesign frontline work to strengthen patient care, recruit and retain staff, and boost financial health.

Trusted technology partners for healthcare workforce management

Learn more about how Infor makes possible happen for our healthcare customers.

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