Report

How Possible Happens: Overcome the ‘Value Void’ Through Technology-Driven Productivity

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Creating Value
Vectors to Value
Industry Insights
Customer Stories
Expert Insights
Resources

Creating value

Together we can make possible happen

As organizations around the world accelerate their own unique digital transformation journeys, many are increasingly faced with a ‘value void’ – the gap between technology’s promise, and what is so often delivered. Our latest global research uncovers how the most productive organizations are closing the gap and how you can apply these insights in your organization today.

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Investing for value creation

Featuring detailed input from 3,600 decision makers, including the C-Suite as well as technology users, across 15 countries and 7 industries.

75%

of organizations expect to gain a productivity increase of more than 20% in the next three years.

80%

of organizations agree that success will depend on the use and adoptability of new technologies.

78%

of organizations expect to increase investments in technology by 20% or more in the coming years.

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Unlocking advantage

Vectors to Value: how the most productive organizations are driving productivity

From our comprehensive results, we’ve uncovered what the most productive organizations are already doing to drive core business velocity and extract greater value from digital transformation. We’ve identified four core attributes of the most productive organizations – which we call ‘Vectors to Value’.

Vectors to Value

The attributes and priorities of highly productive organizations

Processes and systems

Bullet-proof processes are their competitive edge: these organizations use tools to increase operational efficiency, improve visibility, and streamline business communications.

Agility and future-readiness

Adaptable and prepared: these organizations are embracing advanced technologies, from Generative AI to Process Intelligence, to prioritize intelligence and innovation.

Culture of data

Pushing boundaries: these organizations are drawing on input from intelligence and automation to build robust data foundations – empowering workforces with the right insights and helping to innovate and unlock value.

Customer focus

Customer obsessed: these organizations know their customers’ success is what defines their own. They build feedback into every part of their organization to anticipate changing needs and identify high-value opportunities.

Discover industry-specific insights

Learn what the most productive organizations across industries are doing to build resilience and technology-optimized processes to drive value.

HOW POSSIBLE HAPPENS IN INDUSTRY

Food and beverage

According to our research, 78% of food and beverage organizations agree that success in their industry will depend on use of new technologies.

While many have invested in innovations that help them to keep up, most are struggling to create true value with these tools.

Download our industry-specific report to discover what the most productive organizations are doing differently and get exclusive insight from 500 food and beverage decision-makers.

You’ll learn how to:

Improve supply chain visibility to manage cost and pricing pressures
Enhance agility to overcome supply chain disruption
Increase traceability to keep up with changing regulations

Download the food and beverage report

HOW POSSIBLE HAPPENS IN INDUSTRY

Distribution

Did you know that 80% of distributors expect to see a significant increase in technology investments?

Our industry-specific report reveals how the most productive distributors are already unlocking the full productivity potential of their technology investments to stay ahead.

Download now to get exclusive insight from 900 distributors.

You’ll learn how to:

Improve visibility to overcome supply chain disruptions
Integrate automation into your processes to address labor shortages
Streamline operations to keep up with customer expectations

Download the distribution report

HOW POSSIBLE HAPPENS IN INDUSTRY

Industrial manufacturing

We’ve found that 82% of industrial manufacturing organizations believe future success will depend on the use of new technologies.

However, many struggle with identifying which innovations to invest in AND how to extract value from these investments.

Download our industry-specific report to discover what the most productive organizations are doing differently, and get exclusive insight from 500 industrial manufacturing decision-makers.

You’ll learn how to:

Improve agility to prepare for unpredictable supply chain disruptions
Streamline operations to meet customer demands for personalization
Embrace technological innovations to improve customer lifetime value

Download the industrial manufacturing report

HOW POSSIBLE HAPPENS IN INDUSTRY

Healthcare

Did you know 85% of US healthcare organizations say future success will depend on the adoption of advanced technology?

Despite this promise, many healthcare organizations struggle to realize the full value of these solutions due to barriers such as limited organizational readiness, resource constraints, and integration challenges.

Download our industry-specific report for analysis on research findings from 100+ US healthcare leaders, the attributes that define the most productive organizations, and a breakdown of key focus areas for the US healthcare industry.

You’ll learn how to:

Overcome administrative burden through technology
Enhance agility to improve workforce retention levels
Improve data analysis for better-informed decisions
Enhance operational efficiency to improve patient care

Download the healthcare report

HOW POSSIBLE HAPPENS IN INDUSTRY

Automotive

Did you know 76% of automotive organizations say future success will depend on new technology use?

While most are starting to embrace digital innovation, many are yet to unlock the full potential of the solutions they’ve invested in.

Download our industry-specific report to discover what the most productive organizations are doing differently and get exclusive insight from over 400 automotive decision-makers.

You’ll learn how to:

Overcome supply chain disruption through technology
Enhance agility to elevate customer satisfaction
Improve data analysis for better-informed decisions
Utilize advanced technology to remain responsive

Download the automotive report

HOW POSSIBLE HAPPENS IN INDUSTRY

Fashion

Did you know 77% of fashion organizations believe that success in their industry will hinge on the adoption of new technologies?

While many have started investing in solutions, most are yet to unlock the full potential of these innovations.

Download our industry-specific report to discover what the most productive organizations are doing differently and get exclusive insight from 400 fashion decision-makers.

You’ll learn how to:

Digitize supply chains to automate repetitive functions and save time
Boost agility through data to keep pace with customer demand
Leverage demand forecasting solutions to stay competitive

Download the fashion report

Customer stories

Boosting customer service with data

For forklift manufacturer Combilift, delays in completion due to incorrect quotes were increasing cost of service – both to the dealer and the customer. Now, with a new AI solution trained with three years of historical data, the team are generating part recommendations instantaneously.

Read how Combilift enhances service with AI See all customer stories

Customer stories

Remaining responsive in the face of change

Food and beverage packager Oliver Packaging has to handle continually changing customer purchase patterns. By leveraging AI solutions with an industry-specific ERP, it has been able to identify abnormal customer orders and amounts quickly and more accurately, leading to a 90% reduction in workload for tracking customer demand and forecasting.

Uncover how Oliver Packaging reduced workload with AI See all customer stories

Detailed analysis

Unlock pragmatic advice and expert insights

Our comprehensive report offers industry-leading insights alongside exclusive expert advice, giving you actionable steps you can take today to begin your path to progress.

Get pragmatic advice and expert insights

Kevin Samuelson

CEO, Infor

Soma Somasundaram

President of Products and CTO, Infor

Dr. Chris Brauer

Director of Innovation at the Institute of Management Studies at Goldsmiths, University of London

Autonomous business is the next wave of transformation, triggering epochal changes in the purpose, form and function of applications for employees." "Digital transformation, the process of leveraging digital technologies to fundamentally change how an organization operates, delivers value to customers and competes, is an essential component of the modern business or organization."

Gartner, Intelligent Applications Enable the Autonomous Business

A female manufacturing worker at an automotive assembly line

The power of partnerships

Understanding your processes, people, and products

Discover how by partnering with Infor, you can unlock industry-specific capabilities right out of the box, and see the value drivers you need to achieve, in the product itself.

Find out how to get started

Global report

Explore the full report

Maximizing technology-driven productivity can kickstart your journey towards filling the value void, delivering huge organizational gains. Download the full report now to help secure your position as an industry leader.

Download the report

Resources

How Possible Happens: Overcome the ‘Value Void’ Through Technology-Driven Productivity

Together we can make possible happen

Investing for value creation

Vectors to Value: how the most productive organizations are driving productivity