CoE governance across the project spectrum: Driving success at every stage
July 8, 20257 minute readBy Kristin Shelley | Director of Industry & Solution Strategy, Healthcare WFM
The blog emphasizes how Center of Excellence (CoE) governance serves as a strategic backbone for driving success throughout the workforce management (WFM) project lifecycle—spanning implementation, go-live, and optimization phases. By integrating structured governance, risk management, change leadership, and continuous innovation, organizations can achieve seamless execution, user adoption, and long-term operational excellence.