Infor Public Safety

Infor Public Safety

Integrated & holistic solutions

Winning the race against time—when lives depend on it

With a mission to protect citizens, emergency management services must respond quickly and more effectively as a unified whole, ensuring the safety of the citizens and protecting first responders. 

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For more than 25 years, Infor has been providing fast, comprehensive, reliable solutions to enable first responder organizations with the tools to manage all aspects of employee, citizen, and back-office needs. Our breadth and experience can help you build a technology infrastructure that helps you enhance your entire public safety organization and continue building and improving year after year, with solutions for HCM & Talent Science, Asset Management, Healthcare Integration & Exchange, Community Development & Regulations, and Computer-Aided Dispatch.

Public safety solutions

Better protect your citizens and fellow responders alike, improve call response times, and disseminate critical information accurately and quickly to first responder personnel and management with Infor EnRoute police and emergency dispatch software.

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Infor helps streamline the exchange and aggregation of clinical data within an organization, its partners and across a community of care to improve patient outcomes. To provide the best care and avoid unnecessary and costly redundancies, healthcare providers must ensure that relevant information is available and easily accessible to the right people at the right time—Infor Cloverleaf Integration Suite, which provides powerful and highly customizable integration capabilities to link hospital systems with first responders.

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Infor Public Sector Community Development & Regulatory (CDR) software helps public safety organizations and local governments like yours transform CDR processes to meet financial and customer service targets. For nearly 20 years, large and small fire departments worldwide have improved permitting, code enforcement, business licensing, and related activities with Infor Public Sector CDR.

Infor Public Sector Enterprise Asset Management Solutions can ensure maximum readiness, performance, and service life from the vehicles and equipment that you rely on. With capabilities for detailed tracking of maintenance, custody, and usage of your agency’s assets, you’ll get more use from your assets, deploy them more effectively, and have confidence that the machines you need are ready when the need arrives.

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Public Safety organizations of every size are under pressure to cut costs, but at the same time boost efficiency, productivity, grow their workforce, and their bottom line. The key to sustainable, long term growth isn't about cutting back; it's about Police, Fire, and EMS departments investing smarter in finding, placing, and retaining top talent. Infor Talent Science is a patented, cloud-based Predictive Talent Analytics™ solution that helps ensure you have the right people in the right positions to achieve your mission.

How to fill your EMS talent pool ›

Specialized needs, specialized solutions

“One size fits all” software cannot effectively meet the requirements of all public safety organizations. Your needs as an EMS dispatcher aren't the same as those of a 311 call center. Infor doesn't just understand these differences—we have decades of experience building and implementing software solutions designed specifically to meet them.


Infor Public Safety Solutions support fire departments by streamlining systems, promoting efficient dispatching of available resources, and quickly delivering mission-critical information. Additionally, the solutions support fire departments with Public Sector Specific back-office solutions, including Talent Management, HR Solutions, Enterprise Asset Management, and Financial Management.


  • Integrated Computer-Aided Dispatch (CAD)
  • HCM & Talent Science
  • Enterprise Asset Management
  • Community Development and Regulatory Processes


Infor Public Safety Solutions aid both jails and corrections organizations with a comprehensive set of solutions designed to satisfy a broad range of agency requirements. The purpose-built solutions deliver technology to attract, hire, and retain the right employees while also providing a robust platform to track and maintain all critical assets.


  • Enterprise Asset Management
  • HCM & Talent Science
  • GL Management


Infor Public Safety Solutions assist EMS organizations’ primary mission by recommending appropriate units, improving unit utilization, reducing response times, and simplifying scheduled transports. Additionally, the solutions support your organization with industry-specific back-office solutions, including Talent Management, HR Solutions, Enterprise Asset Management, and Financial Management.


  • Integrated Computer-Aided Dispatch (CAD)
  • HCM & Talent Science
  • Enterprise Asset Management
  • Healthcare Integration and Clinical Exchange


Infor Public Safety Solutions empower law enforcement agencies by aiding in officer safety and awareness, quickly relaying time-sensitive information, and minimizing redundant data entry. Additionally, the solutions support your organization with industry-specific back-office solutions, including Talent Management, HR Solutions, Enterprise Asset Management, and Financial Management.


  • Integrated Computer-Aided Dispatch (CAD)
  • HCM & Talent Science
  • Enterprise Asset Management
  • Community Development and Regulatory Processes

The Infor Public Sector advantage

Our software solutions for the public sector are built from the ground up to help you simplify the overall business of managing government, address citizen concerns sooner, improve planning and reporting, and maximize both revenue and capital investments.

Purpose Built
Purpose built

Get government-specific capabilities built in, not bolted on, with Infor Public Sector. Our solutions combine decades of practical application with the latest innovations to give you technology that is proven effective and designed to help you thrive in a modern world.

Dispatch & Records Management
Dispatch and records management

Get your responders to incident locations as quickly and safely as possible, prepared with the right situational information and necessary resources with easy-to-use, integrated dispatching, mapping & routing, and monitoring. With the help of visual representation, you can take advantage of unmatched reliability, the latest computer-aided dispatch (CAD) features, and scalable technology to meet your evolving needs.

Security & Compliance
Security and compliance

Public Safety organizations need business solutions that meet key functional and technical requirements and are mission focused. With more than 30 years of public and private sector experience, Infor understands this need and provides a level of security and compliance unmatched by its peers. Infor technology platforms provide exceptional flexibility to connect disparate systems, as well as tools for mobility, workflow, and BI that enhance visibility while ensuring compliance with public sector security and accessibility mandates.

User Experience & Mobile
User experience and mobile

All Infor solutions are designed with the user in mind and provide an exceptional user experience for employees, partners, and citizens alike. Give your responders real-time mobile access to critical information and reduce their dependency on dispatch by giving them the tools to perform status changes and obtain incident information out in the field.


Easily integrate both Infor and third-party software applications across purpose-built public safety solutions. Provide a simple but powerful and scalable framework, allowing you to eliminate operational silos to dramatically improve your public safety mission and achieve unparalleled end-to-end efficiency.

End-to-End Suite
End-to-end suite

Infor's purpose-built solutions for the public safety industry provide complete end-to-end functionality that helps supports the mission of managing organizations that are committed to saving lives. Infor’s solutions across key functional areas, including citizen-facing, organizational back-office, talent management, and asset management are built to ensure efficiency, integration, and reliability.

Intelligent Government Blog

From the Ground Up: Infor Reaches ‘FedRAMP In Process’ Status for Cloud-Based EAM

Infor’s cloud-based Enterprise Asset Management (EAM) solution has achieved “in process” status with the U.S. Federal Risk and Authorization Management Program (FedRAMP), the final step ... Read more ›

For Smarter City Services, Start with Smart Planning

If your city is looking to streamline service delivery, meet the expectations of a diverse, increasingly tech-savvy group of stakeholders, and maximize value from a ... Read more ›

The Patient Supply Chain

The movement to value-based care from volume-based care puts great pressure on private and federal healthcare organizations to obtain a detailed understanding of how and ... Read more ›

Your success is our mission

Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.