Public sector software to modernize government operations

Empower your people, reduce burnout, and align staffing to demand with our cloud-based human capital management (HCM) software. Put AI agents to work across HR, payroll, talent, and benefits to surface issues sooner, automate routine steps, and help teams act with confidence while keeping humans in control.

• Speed hiring with smarter candidate matching
• Reduce payroll effort with anomaly detection and automation
• Simplify HR processes such as benefits administration with intelligent recommendations
• Give every role insights and next steps, in context

Give frontline teams more control over scheduling while AI agents help manage coverage, identify issues, and keep operations running. Infor’s cloud-based workforce management software supports compliance with labor laws and union agreements while helping organizations act faster.

• Automate time tracking, attendance, and key workforce processes with AI agents
• Coordinate approvals and routine tasks through guided workflows
• Surface issues in real time with alerts that highlight exceptions and risks
• Maintain compliance with built-in controls aligned to policies and legislation
• Align schedules to real demand and workforce rules

Manage infrastructure, services, and community processes in one connected system. Coordinate field operations, permitting, and public engagement with GIS-enabled visibility to improve service delivery and decision making.

• Maximize asset lifespan and reduce downtime with predictive maintenance and lifecycle tracking
• Improve response times with location-based work order and real-time incident management
• Strengthen public safety by monitoring infrastructure and service activity in real time
• Accelerate permitting, licensing, and zoning decisions with GIS-driven insights and automated workflows
• Improve billing accuracy and engagement with real-time utilities data and self-service portals

For more than two decades, talent leaders in the public sector have used Infor Talent Science to make better hires, identify personalized mobility opportunities, and coach employees to perform better, stay longer, and align to each unique company culture. While most talent leaders struggle to make data-driven decisions about their people, Infor helps make the process easy, predictive, and reliable so you can achieve quantifiable ROI for your business stakeholders.

• Support talent acquisition, development, and mobility needs with a single assessment
• Empower managers to become better coaches
• Base talent discovery on the unique potential of each individual rather than experience
• Leverage a powerful, patented solution to identify and develop top talent
• Scale across your organization, from frontline workers like clerks and maintenance workers to public sector professionals and leaders such as program managers, comptrollers, and department heads

The Infor Industry Cloud Platform brings together advanced technologies and AI-driven intelligence within a true multi-tenant cloud environment. As the backbone of industry-specific Infor CloudSuites, the composable platform delivers all the functionality you need in one place while integrating with third-party systems.

Solution areas:

• Industry AI: Drive hyper-productivity with prescriptive, predictive, and generative AI in your flow of work
• Data & Insights: Gain actionable insights to drive more strategic decision-making and superior performance
• Value+ Solutions: Accelerate innovation with pre-built, quick-to-deploy Infor ERP add-ons
• Application Development: Rapidly design, build, extend, and deploy enterprise apps – easily and at scale
• Integration: Connect your systems and data across your enterprise for smoother, faster operations