Porter Pipe automates operations to enhance efficiency and integrity

Known for exceptional customer service, Porter Pipe and Supply is a trusted partner for industrial and mechanical contractors, providing essential pipes, valves, fittings, and HVACR solutions.

As customer demands evolve to real-time updates, faster fulfillment, and seamless communication, Porter Pipe recognized the need to automate critical processes and keep pace.

By leveraging Infor™, the company was able to:

• Streamline customer communication by automating backorder notifications via email, text, or phone calls
• Reduce manual workload, allowing teams to focus on more strategic initiatives
• Ensure real-time order transparency, reinforcing customer trust With Infor, Porter Pipe operates more efficiently, responds faster to customer needs, and strengthens its reputation for service excellence.

Watch how automation is transforming Porter Pipe & Supply.