Read about 8 ways hotels and resorts can improve resilience while delivering the best possible guest experience.
Hospitality software serving hotels and resorts globally
Infor’s integrated cloud hospitality software for hotels and resorts helps organizations to build their business on a scalable, end-to-end technology platform.
Infor is committed to helping businesses streamline operations, maximize profitability, deliver great guest experiences, and compete globally today and in the future.
A scalable hospitality technology platform
Essential systems integrated to deliver efficient operations, superior guest experiences, and profitable returns.
Fostering scalable digital transformation in a shifting industry landscape
Scale operations across all locations with a secure, integrated hospitality cloud platform.
Apply last-mile hospitality industry-specific functionality in a scalable and secure cloud implementation
Deploy across multiple locations and brands via cloud-based multi-tenant Amazon Web Services® (AWS®) infrastructure
Ensure ongoing compliance such as PCI PADSS, CCPA and GDPR and other regulatory compliance requirements
Incorporate machine learning-driven data science and analytics for quick decision-making informed by real business data
Increase productivity and profitability with mobility, analytics, business intelligence, team collaboration, to help identify industry-specific KPIs to support decision making
Technology plays a critical role in our business. Our goal is to enable managers to have the right tools available to them so they can reduce administrative burdens and focus on delivering core business value and guest satisfaction.
Hotels & Resorts customer successes
Hospitality brand connects functionality, intelligence, and innovation
European-based Aquitaine Hospitality needed to establish a technology platform that provides a foundation to meet business requirements in an innovative way, and to extend that capability across multiple properties. Infor HMS is an essential hub to enable it for them.
Hotel group establishes an end-to-end customer journey
Rapidly growing New York-based hospitality management group Rebel Hospitality wanted to ensure a connected and frictionless guest experience. They achieved it with Infor HMS as a primary vehicle for success.
Hotel location goes digital to remove friction for guests
Creating a modern guest experience means collaboration between hotel groups and their technology partners. Here’s how Frasers Hospitality Australia embraced a “paperless” approach to welcoming guests and streamlining their operations by partnering with Infor.
Infor Hospitality Management Solution (HMS) is an advanced, cloud-based hotel property management system (PMS) that enables hotels of all sizes and scales to personalize the guest experience and create the kind of operational efficiency, flexibility, and data security needed to meet the evolving expectations of increasingly tech-savvy guests. Infor HMS is a hotel PMS solution that’s natively built and deployed in the cloud, helping hotel organizations to create a robust and scalable hospitality technology platform.
Infor EzRMS is an advanced hotel revenue management solution that helps hotels to track all aspects of the business to help ensure profitability. The solution is powered by precise machine learning algorithms, calculating demand forecasts for hotel room future use, recommending timely selling strategies like stay controls, open/close room categories, overbooking levels, and more. Intelligent and automated, Infor EzRMS augments the expertise of revenue managers and their teams, helping organizations to realize revenue potential and build momentum for future growth.
Infor Sales & Catering solution covers the whole spectrum of event planning in hotel spaces, enhancing an organization’s capacity to plan and manage events and to build a solid foundation to maximize returns. From the initial booking process to the final invoice, our solution is a prime hub to keep all of the moving parts of an event in a single and user-friendly environment throughout its entire lifecycle. This is a process-driven and highly customizable platform designed to increase visibility, simplify workflows, and help to ensure precision at every stage.
Infor Hospitality Price Optimizer (HPO) removes the uncertainty around setting competitive and profitable hotel guest room and event space pricing. The solution automates pricing multiple times a day as needed, helping hotel organizations increase revenue and profits. It dynamically sets optimized room pricing and automatically publishes the most accurate and competitive rate to all relevant distribution channels simultaneously. Infor HPO also includes an innovative pricing simulator that allows teams to test pricing scenarios. This all adds up to hotel pricing that’s smart, precise, and consistently competitive.
Infor Table Reservation System enables streamlined reservations for hotel amenities, restaurants, and entertainment facilities and assets such as tables, fitness machines, cabanas, recreation facility schedules, and others. The solution helps hotel and resorts organizations to more efficiently manage amenities and assets using advanced reservations and floor management functionality.
Infor understands the complexities of today’s hospitality industry. We’re dedicated to supporting industry leaders in their efforts to create superior guest experiences and to empower staff with the right tools to succeed as well. From there, organizations also gain competitive insights to inform strategy to meet today’s challenges while anticipating ones to come. In addition to hotel PMS, hospitality revenue management, and other essential solutions, Infor also helps hotels and resorts in a wide range of ways to support organizations beyond those core components, including:
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