Why Gartner® Magic Quadrant™ leadership matters to us and to our customers

For the fifth consecutive year, Infor™ has been named a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises. This recognition serves as a validation of how customers experience our products, platform, and partnership. For companies that face increasingly complex production, quality, and distribution realities every day, leadership means fewer surprises, less risk, and faster returns on investment (ROI). With Infor, this is delivered through prebuilt industry-specific processes, a governed and unified data backbone, and context-specific industry artificial intelligence (AI) that augments the teams who run the business.

Why that matters in practice

For industry leaders, cloud enterprise resource planning (ERP) is useful only if it aligns with how you actually operate. That’s why Infor builds industry-specific CloudSuites with embedded workflows, industry data models, test cases, and industry best-practice process templates, so businesses can get started quickly during implementation. The practical benefits are shorter projects, fewer costly, time-consuming customizations, and easier upgrades that strengthen rather than fracture your environment.

AI and automation deliver only when they run on consistent, trustworthy data. Consolidating transactional, production, quality, and logistics data onto a single data fabric reduces the friction that prevents pilots from scaling into permanent programs. The 2025 Nucleus Research report, How Infor prepares its customers for AI success, shows this consolidated approach drives tangible results. Organizations expanding their footprint on Infor’s platform report:

• 37% lower integration and maintenance costs
• AI deployments up to 30% faster
• Model accuracy gains of 10–20 percentage points

Those are not abstract benefits. They free IT to focus on innovation, reduce false positives in predictive maintenance, and let planners trust demand forecasts when making supply decisions.

How we put industry depth, platform openness, AI, and customer commitment into one practical approach

From our perspective, the Gartner acknowledgement of our execution and vision validates what we’ve said for years: you can’t separate the experience of an ERP from the platform it runs on, the embedded intelligence, and the way your vendor helps you adopt it. Our view, and where we’ve focused our investment, is that integrating these pieces from day one is vital to our customers’ success.

• Industry fit built in: Rather than starting with a generic platform and layering on customizations, Infor CloudSuite™ solutions embed established industry processes and data models through the Infor Industry Process Catalogs. That means fewer design decisions in the early phases, less rework, and faster implementation and adoption. Customers often reach measurable business value weeks or months earlier because they “start ahead” with preconfigured industry-specific workflows and test cases.
• An open, innovation‑ready platform: Powered by Amazon Web Services (AWS), the Infor Industry Cloud Platform provides a governed operational backbone, open application programming interfaces (APIs), native integration platform as a service (iPaaS), a powerful data lake, and prebuilt integrations so new capabilities plug in rather than pry open your ERP. More than 95% of our Software as a Service (SaaS) customers use native integration and data fabrics to connect third‑party systems, which is why customers report significant integration cost reductions. That unified architecture also enables process mining, robotic process automation (RPA), and analytics to run on the same operational truth.
• Precise, value‑guided AI experiences: Our goal is to deliver AI that augments and enables decisions where people work. We do this with industry‑trained models, precision- and context-based industry AI agents, and an orchestration layer that chooses the right model for the right workflow. Operating on governed, near‑real‑time data, these models are more accurate and require less constant retraining. Nucleus Research shows that customers experience up to 30% faster AI deployment and 10–20 percentage-point gains in model performance when AI runs on a shared data fabric. We believe that’s the difference between isolated wins and enterprise scale, and why so many Infor customers have moved beyond experimentation to see real return on their AI investments. We think that’s the difference between isolated wins and enterprise scale, and why so many Infor customers have moved beyond experimentation and are now seeing real return on their AI investments.
• Committed to long‑term success: Implementation and go-live are only the first steps. Our time‑to‑value methodology, cloud readiness workshops, CareFor Success programs, and managed services are designed to keep teams focused on adoption, key performance indicator (KPI) tracking, and continuous improvement throughout the life of a system. This is why customers often turn pilot projects into broad, sustained outcomes. Our experience is that early adopters have scaled new AI use cases faster and seen clearer ROI when they’ve relied on an accountable partner model.

We believe our recognition in the Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises validates Infor’s ongoing investments in building industry depth, designing an open and unified platform, and investing in AI tailored to your industry that operates in the way your teams actually work. For our customers, that leads to faster time to value, lower long‑term integration costs, precise AI performance that realizes value quickly, and a partner that stays accountable from selection through sustained outcomes.

Read the full report to understand Infor’s position as a Leader in the Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises.

Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, By Greg Leiter, Tomas Kienast, Johan Jartelius, Denis Torii, Dennis Gaughan, 13 October 2025

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