Blogs

 Insights from The Health Management Academy’s CNO Forum by Inforian Joanna White. 

Josh Bersin, the founder and CEO of the Josh Bersin Academy and a global analyst and thought leader, joined with Infor’s Marcus Mossberger, Future of Work Strategist for a recent HR.com webinar. In it, the two discussed various challenges that are simultaneously pushing people to leave their jobs (aka, the Great Resignation) while also forcing companies to transform how they relate to an increasingly hybrid workforce made up of both desk-based and deskless workers.

Confluence Health—an integrated healthcare delivery system including two hospitals and over 300 physicians servicing approximately 260,000 people in North Central Washington— implemented AI driven automation for a key use case in under 90 days to address one of its biggest challenges in our post-COVID economy - labor shortages. Partnering with the Infor Coleman AI development team, Confluence Health was able to leverage technology and artificial intelligence (AI) to address resource necessity head on, while...