Gartner IT Symposium/Xpo 2026: Day 2 Highlights with Infor: Build your AI roadmap, then let value compound

Infor_3D Platform Image_Library_Dark_06.jpg
Day 1 closed with Gartner's flywheel of AI momentum, and Day 2 focuses on how to start it. AI is making software faster to build, so Gartner's agenda keeps returning to a practical question about what to build, what to buy, and where to begin. Our answer is to start from an industry foundation, choose the use case that delivers value first, and let each result fund the next as you grow into an agentic enterprise.

An industry foundation helps you start closer to value

Gartner's featured sessions include a new build vs. buy framework for AI in enterprise applications. Its 2027 strategic predictions also expect 80% of new applications to be intentionally disposable by 2029, as employees use AI to create short-term apps. That agility creates a clear need for consistency and control.

The Open & Connected pillar of Infor Industry AI™ gives your teams an industry foundation to build on, so they can focus on what makes your business unique:

  • Grounded: Infor IQ gives every agent a consistent understanding of your business.
  • Context-aware: A context-aware Supervisor Agent coordinates workflows and agents to drive accuracy & efficiency by limiting handoffs
  • 3rd Party Open: The orchestration layer spans Infor and third-party AI, so it works with the systems and AI you already run

Nucleus Research found that embedding AI in Infor's unified ecosystem reduces integration complexity and costs by 37%, accelerates AI deployment by up to 30%, and improves model accuracy by 10 to 20 percentage points. Read the report on how Infor prepares customers for AI success.

The AI Adoption Hub builds your personalized roadmap in minutes

Today's session, Skip the AI Strategy Deck, showed the Infor AI Adoption Hub at work with PING Golf. The hub combines our industry expertise with real usage data to assess readiness and build a personalized AI roadmap in minutes. It then quickly turns the chosen ideas into working enterprise software, with Forward Deployed Engineers building alongside your team. Using PING Golf's real pain points as the working example, the session showed how agentic AI shortens the path from a pain point to a production application, and how any enterprise can plan and deliver AI with the same approach.


If you could not join the session, the AI Readiness Assessment is a quick way to get started. It takes seven questions and about two minutes and returns a readiness score along with the top agentic AI use cases for your industry and role.

 

State Electric Supply shows how value compounds across five use cases

Gartner expects 60% of organizations deploying AI to create a dedicated function that ties AI cost to business value by 2029.

State Electric Supply, a 42-location electrical distributor, started with one use case in Infor Velocity Suite and followed the guided journey that its prescriptive use case packs provide, with a clear starting point, ways to compound value, and fast ROI. The results now span the business:

  • Inventory rebalancing saves about 2,200 labor hours each year.
  • Product recommendations add about $25,000 in revenue each month.
  • Pricing recommendations increased average profit margin by 1% and reduced pricing overrides by 40%.
  • Invoice processing automation reduced the accounts payable team from five clerks to one exception manager.
  • Process mining identifies process issues 86% faster.

Each use case built on the one before it, and State Electric Supply is now planning order entry automation and Infor Industry AI Agents. Infor Velocity Suite brings agents, automation, process mining, and prebuilt use cases together in a single package, so each new use case can build on the work already in place.

What to do next