Infor CRM software - Understand your customers and drive revenue growth
Monitor, track and learn from every customer interaction, and leverage that information to improve relationships and sales performance
Infor CRM helps you generate holistic views of your customers
Drive accurate forecasting, informed decision-making, and effective team and territory management with robust functionalities for analytics, sales management, and proactive alerts. Infor CRM SLX provides insight into every customer touch point across your organisation’s sales, marketing, customer service, and support teams.
Connect customer data across all of your systems
Infor CRM is a cloud-based application that provides capabilities for sales, customer service, marketing analytics, and reporting. The solution integrates seamlessly with other Infor ERP solutions, including Birst® Networked BI, Infor Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalise on future sales opportunities, and deliver an exceptional customer experience.
Give your team 360° views of customer target data
Easy to set up and use, designed to help complex marketing organisations automate processes
Cultivate 360º views of your customers
Industry-leading integration capabilities offer 360° views of customers through standard open APIs and integration options.
Work the way you want, not the way your software wants you to work
Comprehensive and intuitive functionalities can enhance the productivity of your teams.
Derive actionable insights from customer information
Reporting and analytics enable actionable insights from customer information.
Flexible email integration
Email integration through Xbar for Microsoft® Outlook® and Sync for Gmail enables you to pull email details directly from Infor CRM whenever you wish to reach out to specific individuals or companies.
A state-of-the-art technology platform
Applications are purpose-built to ensure maximum ROI for your business. Infor CRM has the lowest TCO on the market.
Empower your mobile workforce
Superior mobile and tablet functionalities mean sales teams can update CRM customer profiles while on site with a customer or prospect and send follow-up communications before they even get back to the office.