Restaurant table management software made simple
A comprehensive reservation solution for managing bookings, waitlists, seating, and service flow – giving teams greater visibility and control throughout every shift.
A comprehensive reservation solution for managing bookings, waitlists, seating, and service flow – giving teams greater visibility and control throughout every shift.
Overview
Infor Table Reservations Solution (TRS) is designed for restaurants, hotel amenities, leisure venues, and casinos that want to simplify reservations and daily booking requests. Bring walk-ins, call-aheads, and no-shows into one clear view. With an intuitive, customizable timeline and floor plan, teams can match guests to the right tables and amenities – reducing wait times and seating errors. This results in smoother service and a better experience for both guests and staff.
Benefits
Manage walk-ins, call-aheads, and reservations in one view to keep seating moving and reduce bottlenecks. Monitor party status in real time and adjust assignments quickly to prevent delays at the host stand.
Use visual floor plans and a timeline to match guests to available tables and assets faster and more accurately. Optimize table turns, reduce gaps between parties, and make confident decisions during peak times.
Share accurate wait times and keep guests informed using text-based messaging while they wait. Set clear expectations, reduce uncertainty, and maintain a positive experience even during busy periods.
Track turn rates, covers, and idle times with reporting to help standardize KPIs across locations. Identify patterns in seating flow and use data to improve efficiency and consistency across venues.
Capabilities
Use a secure, scalable multi-tenant cloud architecture to unify locations and deploy updates consistently. Operate on a stable, AWS-based foundation with high availability, centralized controls, and a platform designed to support growth across multiple properties.
Customize visual floor plans for dining rooms and amenity spaces with an interactive, tablet-friendly UI. Use intuitive table status indicators, color coding, and timing visibility to support smoother seating decisions and coordinated service flow.
Consolidate call-aheads, walk-ins, and online reservations in one guest list. Capture party details, preferences, and notes in a centralized view. Provide accurate wait times and keep guests informed with text-based messaging during peak service.
Manage reservations on a centralized timeline from arrival through table turn. View real-time status updates and adapt quickly for early departures, overstays, and no-shows to improve staff coordination and overall service efficiency.
Monitor turn rates, guest wait times, covers, and idle times with reporting that helps measure performance. Share insights across locations and use a data-driven foundation to set KPIs for reservations and amenity bookings.
Infor has a friendly and dedicated team that truly cares about its customers. They are constantly coming out with new features and adapting to the lifestyle of the user base. The integrated events and reservations system helps us increase revenue because guests can book their parties and bowling lanes online. We have been customers for years and are excited about what the future has in store.
Senior Business Relationship Manager, Main Event
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