Infor Pathway: Local government software for a smarter future

Empower your team to work smarter and serve your community better with Infor Pathway. Designed for local governments by local government experts, this cloudbased software is trusted by over 70 councils in Australia and New Zealand – and can help transform your operations for the modern era.

WEBINAR
Gain insights from local government leaders on priorities, challenges, and success metrics.
Brochure
Find out how Infor Pathway transforms the way local councils operate in the digital age

OVERVIEW

How councils work smarter with Infor Pathway

Managing local government means balancing regulation, community expectations, and aging systems that slows teams down. With Infor Pathway, councils can streamline operations, improve compliance, and deliver better services to citizens. See how connected data, automation, and a unified platform can help local governments work smarter and better serve their communities.

Benefits

Key benefits of Infor Pathway local government software

Unlock value across every corner of council operations, from revenue to community wellbeing, with Infor Pathway.

Streamlined operations

Collaborate across departments with a unified platform that brings property, revenue, and stakeholder data together – accessible anytime, anywhere.

Exceptional service delivery

Empower staff with AI-enhanced customer visibility and mobile-friendly apps that support informed, transparent, and responsive community services.

Frictionless citizen experience

Simplify interactions through secure, intuitive self-service tools for payments, permits, and more – on any personal device.

Ongoing support and compliance

Navigate disruption and change with help from awardwinning local experts and a centralised compliance hub that keeps you ahead of regulations.

Explore Infor Pathway features

Trusted by 70+ ANZ councils, Infor Pathway helps deliver faster, smarter, and more connected community services.

Customer service and people management
Revenue management
Property management
Regulatory management

Customer service and people management

Deliver responsive, consistent service with flexible tools designed for councils, day or night.

Key capabilities include:

Intuitive self-service via portal and mobile app
Centralised customer registry to reduce duplicates
Request tracking and service monitoring
Register and property management tools

Revenue management

Take control of budgeting and revenue collection with tools trusted by councils across ANZ. Infor Pathway helps you manage income streams efficiently and keep spending in check.

Key capabilities include:

Integrated rates accounting
Valuations and mass appraisals
Accounts receivable
Water and trade waste billing
Income management and receipting

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Customer Stories

See how customers are using Infor Pathway

City of Melville

Melville, a vibrant city with a population of over 100,000, is nestled between Perth and Fremantle. Learn how they migrated to Infor Pathway UX in the cloud – reducing IT costs, enhancing service delivery, and empowering residents through self-service.

Read the customer story

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EXECUTIVE BRIEF

New survey: Local government priorities in ANZ

Our recent survey of CXO-level executives across local councils in Australia and New Zealand revealed the top priorities shaping the future of governance. Explore key challenges – including budget constraints, an ageing workforce, and engagement across diverse demographics – and learn how Infor Pathway can help solve them.

Read the brief

Extend your functionality with complementary solutions

Infor Industry Cloud Platform

Future-proof your local council with the Infor Industry Cloud Platform – a powerful combination of industryspecific AI, advanced analytics, iPaaS, app development, and more, built on AWS.

Explore platform

Infor SunSystems Cloud

Simplify complex financial processes, improve decisionmaking, and confidently steer your business toward success with Infor SunSystems Cloud financial management software.

Explore Infor SunSystems

Enterprise Performance Management

Measure performance and confidently forecast growth with Infor Enterprise Performance Management (EPM) – integrated tools for planning, budgeting, forecasting, and financial consolidation.

Explore EPM software

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Infor Pathway: Local government software for a smarter future

How councils work smarter with Infor Pathway

Key benefits of Infor Pathway local government software

Streamlined operations

Exceptional service delivery

Frictionless citizen experience

Ongoing support and compliance