In the hospitality industry, good relationships drive success. Knowing guests and players – their histories, preferences, and more – and crafting a unique guest experience from that knowledge is what makes a good relationship into a great one. Business data and integrations between systems as they relate to hotel PMS play an integral part in achieving that. But how?
Hospitality technology should align with modern guest expectations. But, what do those expectations look like? How should hotel, restaurant, and food services technology platforms serve them? Take a look at this selected list to discover what this looks like now, and what it's likely to look like in the near future, too.
We’re now in an era when hospitality technology has to support a new normal while empowering guests who expect greater control of their own guest experience. Contactless solutions that are aligned with an emphasis on mobility is playing a big part in that. So, how does a cloud-based hotel PMS and cloud infrastructure make this easier for hospitality organizations? Learn more here.
This is the fourth in our series spotlighting the winners of our 2019 Infor Customer Excellence Awards, and sharing their success stories.
- Customer stories