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Infor Pathway

Taking your council to the next level.

Building better citizen services.

Infor Pathway is your end-to-end local government platform. Efficiently manage regulatory services, people, land and property revenue, deliver better community services, and lower operational costs. As a fully integrated, yet modular SaaS solution, Infor Pathway improves back-office function, empowers field staff, enhances your citizen experience, and supports your journey toward true digital transformation.


  • Digitised services for citizens
  • Accurate and easy reporting
  • Connected decision-making
  • Compliance with policy requirements
  • Mobile empowered field team
  • SaaS and cloud ready

Glen Eira City Council embraces digital service

With Infor Pathway, Glen Eira City Council delivered customer transactions to ratepayers on the go, on any device, at any time, introduced bottom-line efficiencies, reduced its environmental footprint, and radically accelerated speed of processing for key permits and licenses.


cost reduction in consumables


reduction in processing time


adoption in the first six months

Our digital transformation reflects the expectations of our community. Council’s future vision and strategies encourage the community and local businesses to come online and improve sustainability. We are making a concerted effort to offer more transactions online, and to reduce our printing and copying internally. These changes centre on Infor Pathway.

Nick Gaff
Pathway Digital Systems Administrator

Do business better with Pathway

Infor Pathway helps you improve service levels and optimize staff productivity by supporting your shift to online business processes. Manage all local government services end-to-end or take a modular approach: the choice and flexibility is yours .

Customer service and people management

  • Central name and address registry
  • Customer request management
  • Bookings management

Property management

  • Electoral roll
  • National Property Database (NPD)
  • Animal registration

Revenue management

  • Valuations and mass appraisals
  • Water billing and liquid trade waste
  • General ledger interface, accounts receivable, more

Regulatory management

  • Applications and licensing
  • Compliance and enforcement
  • Inspections and monitoring

Consider Infor Pathway if you’re a Local Authority:

  • Ready to embark on your digital transformation journey
  • Developing a robust mobile strategy for the field
  • Looking for a long-term strategic technology partner
Let’s Connect

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