Pathway for ANZ local councils

Better serve your community with modern technology designed for Australia and New Zealand

Built with local government expertise

Infor Pathway provides capabilities specifically for local councils in Australia and New Zealand to improve the efficiency of business processes, including people management, land and property management, revenue and regulatory management.

Highlights

  • 24-hour customer access to data and processes
  • Lower operational costs through improved workflows
  • Better decision-making due to improved information flow
  • Accurate and easy reporting
  • Compliance with local policy and compliance guidelines

Transforming digital assets to power insight and security

With ION®, Infor’s advanced middleware platform, Pathway can integrate with a variety of asset management and resource planning solutions, as well as the Birst® business intelligence suite. Local councils such as Dunedin, the second largest city on New Zealand’s South Island, has used Pathway to streamline and coordinate all its other systems.

99%

accuracy of key corporate and customer data attained

70%

time reduced on report writing using Birst®, an Infor company

130

ANZ local government customers rely on Infor software

Infor Pathway is a linchpin of our future-focus, because it is through Pathway we can collect, organise, secure, and share vital data in an integrated way.

TRACEY TAMAKEHU
CHIEF INFORMATION OFFICER, DUNEDIN CITY COUNCIL

Infor Pathway details

With an intuitive interface developed on the Microsoft®.NET framework, Pathway also supports hand-held devices and wireless mobility to help improve the productivity of field workers. This comprehensive offering delivers fully integrated functionality for managing all local government- related business processes.

Customer service and people management

  • Central name and address registry
  • Customer request management
  • Bookings management

Property management

  • Electoral roll
  • National Property Database (NPD)
  • Animal registration

Revenue management

  • Valuations and mass appraisals
  • Water billing and liquid trade waste
  • General ledger interface, accounts receivable, more

Regulatory management

  • Applications and licensing
  • Compliance and enforcement
  • Inspections and monitoring

Consider Infor Pathway ANZ if you are a current customer of:

  • CloudSuite Public Sector
  • Legacy CRM solutions
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