Empowering field technicians with data at their fingertips
Create a world-class service organisation
For industries that rely on highly technical components, providing responsive service without sacrificing efficiency or creating unnecessary costs is key. Infor® advanced field service management software delivers service-focused functionality and company-wide access to data that can transform field technicians into trusted advisors.
Infor enterprise resource planning (ERP) solutions offer service-focused functionality that eliminates the need to enter data multiple times into disparate systems. Working with common data means that everyone works from the same real-time data.
Empower service technicians to complete more service orders
Enable employees to spend more time building relationships with customers
Give managers the tools to analyse data and find strategic growth opportunities
Empower field technicians to become trusted advisors by integrating advanced service-focused functionality—such as scheduling and mobile accessibility—into Infor CloudSuite™ Distribution.
Expand revenue streams through equipment rental with advanced functionality to help manage rental equipment inventory, rental contract agreements, and support for various rental rates and billing frequency
Give all of your employees access to the same, reliable, and current information
Enable distributors to prevent costly and dangerous gaps in communication, discrepancies, delays, and errors
Whether you choose to leverage the service-focused capabilities within your ERP system or advanced capabilities within Infor Service & Rental, your organisation will benefit from the flexibility of mobile technology.
Give field technicians online and offline access to customer and equipment details
Empower service technicians throughout the quotation process with on-demand estimates and up-sell opportunities
Enable employees, contractors, franchisees, dealers, and customers to access online, remote self-service
Contact us and we'll have a Business Development Representative contact you within 24 business hours
By clicking “Submit” you agree that Infor will process your personal data provided in the above form for communicating with you as our potential or actual customer or a client as described in our Privacy Policy.
