Streamlining procure-to-pay in the distribution industry with Infor Process Mining

Identify bottlenecks, accelerate cycle times, and improve operational flow

The procure-to-pay (P2P) process is central to distribution operations, enabling efficient procurement, invoice accuracy, and timely payments. However, many organisations face persistent challenges such as process delays, manual errors, and compliance gaps that increase costs and slow down execution.

That’s where Infor™ Process Mining comes in, as a catalyst for digital transformation in the P2P process. By delivering end-to-end visibility, it turns process data into actionable insights, enabling distribution companies to streamline operations, automate manual tasks, strengthen supplier relationships, and reduce costs.

Why procure-to-pay matters for distribution

In the distribution industry, even small delays or errors in the P2P cycle can create significant downstream disruptions from inventory imbalances to fulfilment delays and strained supplier relationships. With Infor Process Mining, organisations can:

• Identify process bottlenecks like approval delays or invoice mismatches
• Ensure compliance with internal controls and external regulations
• Reduce cycle times to accelerate cash flow and improve supplier satisfaction
• Drive automation opportunities for routine tasks, freeing teams to focus on higher-value activities

How Infor Process Mining works for your procure-to-pay process

Infor Process Mining seamlessly integrates with Infor CloudSuite™ Distribution and third-party systems to extract and visualise your end-to-end P2P process as it truly runs not just as it was designed. By transforming raw transactional data into a dynamic process map, the solution exposes the real execution paths across procurement, invoicing, approvals, and payments.

Conformance analysis: Spot deviations instantly

The platform automatically compares actual process execution against standard operating procedures or compliance models. This conformance checking helps you identify where policies are being bypassed—such as skipped approvals, out-of-sequence steps, or unauthorised vendor engagements allowing for rapid intervention and audit-readiness.

Benchmarking for smarter decisions

Benchmark your business process performance against industry standards or internal metrics. Infor Process Mining enables you to evaluate key indicators like cycle times, approval durations, and invoice accuracy to highlight inefficiencies and uncover improvement opportunities across business units, locations, or vendor segments.

Bottleneck and root cause detection

Through data-driven analysis and intuitive dashboards, the solution pinpoints bottlenecks like slow PO approvals, late goods receipts, or excessive invoice exceptions. It drills down into the root causes such as system delays, overloaded users, or inconsistent master data, empowering teams to eliminate friction points and drive efficiency.

Actionable insights for continuous improvement

With a real-time view of how your P2P process behaves, distribution and finance leaders gain the intelligence needed to optimise performance. Use these insights to reengineer workflows, tighten controls, or apply targeted automation all while staying aligned with business goals fully embedded within the Infor ecosystem.

GenAI-powered summary generator: Instant clarity, no manual effort

Eliminate time-consuming manual analysis with Infor’s built-in GenAI summary generator. Leveraging embedded generative artificial intelligence (AI), the system automatically analyses process mining results and delivers clear, actionable summaries. Whether you’re investigating process deviations, cycle time inefficiencies, or vendor compliance, GenAI translates complex insights into concise, decision-ready summaries streamlining your path to improvement.

What distribution companies can achieve with Infor Process Mining

By leveraging Infor Process Mining, distribution companies can gain enhanced visibility and control over their P2P processes, enabling them to:

• Accelerate invoice processing and payment cycles
• Minimise manual errors and prevent duplicate payments
• Strengthen compliance with internal policies and regulatory standards
• Improve supplier relationships through timely payments and transparent communication

A global distribution company uses Infor Process Mining to drive savings with 97% faster process issue identification.

Before adopting Infor Process Mining, the distribution company depended on a Six Sigma team of 12 people to drive improvements in their P2P process. Identifying a single process issue could take months. In contrast, Infor Process Mining quickly identified issues and bottlenecks within just a few days by a single individual, freeing up time to concentrate on other, more high-value tasks.

Ready to optimise your procure-to-pay process?

Infor Process Mining brings clarity, control, and continuous improvement to your distribution cycle. Discover how you can accelerate your operations, reduce costs, and strengthen supplier partnerships while fuelling agility in today’s fast-moving market.

Contact us today to learn more about how Infor Process Mining can transform your P2P process.

Learn more by visiting https://www.infor.com/platform/data-insights/process-mining