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Hospitality Management Solution (HMS)

Infor HMS is a hotel property management software built to personalize the guest experience

Hotel property management cloud software

Infor Hospitality Management Solution (HMS™) is a hotel property management system built for the cloud with the flexibility, security, efficiency, and mobile capabilities to deliver a great guest experience.

With HMS property management software, give employees access to actionable information about guests and prospects, allowing them to quickly assess each booking and offer a rich experience.

Leveraging integration from your hotel property management system (PMS) to your operational systems, Infor’s suite of solutions also helps to streamline processes such as accounting, revenue management, and work orders.

Modern property management functionality

  • Multi-tenant cloud architecture
  • Secure infrastructure
  • Centralized guest profile management
  • Configurable screen design
  • Mobile check-in/check-out
  • Mobile guest services
  • Mobile housekeeping management
  • Reporting and dashboards
Features & Benefits

Features & Benefits

Cloud-ensured flexibility and security

HMS is a true multi-tenant cloud architecture that can be deployed on-premise, in a public cloud on Amazon Web Services, or in private. Infor manages the infrastructure and the security, which offers reliability of regional data centers that are managed by field leaders of big data management.

Track guest preferences for better personalized service

Track guest preferences for better personalized service

Hospitality Management Solution can track guest preferences, automate match and merger of guest data, which provides better and more personalized guest service. Also, HMS provides enhanced enterprise collaboration across brands, properties, and central reservations with access to a guest profile.

Mobile operations built for hospitality

Mobile operations built for hospitality

Infor HMS allows guests to access information on their mobile devices for various services, such as check-in and check-out, housekeeping, concierge, and lost-and-found tracking, as well as, interact with other guests at anytime or anywhere in the hotel.

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