Hospitality software for casinos and gaming
Know your top players. Build relationships.
Steps for building powerful hospitality tech partnershipsLearn how to build a supportive, efficient relationship with your hospitality tech provider.
Bridge the gap between hotel and casino with a modern PMSIntegrate your operations across gaming and lodging to build a more seamless, more efficient guest and staff experience.
Gaming hospitality solutions to serve great player guest experiences
Robust casino hospitality software for hotels must support a seamless experience between casino floor activities and player perks and comps.
Infor helps hotel casinos create smooth journeys between hospitality gaming experiences, lodging, rewards, and other essentials to help build relationships and competitive momentum.
A casino hotel technology platform to connect gaming and lodging
Advanced hospitality software solutions integrated with casino technology to increase operational efficiency, intelligence, and relationships with players and guests.
Creating seamless experiences that are player and guest focused
Cultivate return visits and profitable, long-term relationships with top players and guests.
- Connect gaming system player profiles and property management CRM for a continuous experience between casino floor and other property activities and offerings
- Use advanced guest profile- and player-tracking capabilities for personalized services and perks
- Offer a professional, hassle-free, UI experience for guests by putting them in control from end to end during their stay via their own mobile devices
- Craft upsell opportunities aligned to profiles and histories and incentivize loyalty
- Reduce social contact for guests—contactless and paperless check in and check out, add-ons, room services, maintenance requests, and more
Enabling staff with the right tools for success
Operate with the efficiency and flexibility of the cloud, including mobile solutions.
- Empower teams with user-friendly UI and intuitive systems—Mobile Check In, Digital Registration, Mobile, Housekeeper
- Automate tasks, workflows, and reminders to create operational efficiency for guests and staff alike
- Create greater visibility and empowerment for staff to help them achieve greater precision at every stage
- Streamline time-consuming tasks so that staff can concentrate on the guest experience
- Put access data in the hands of teams securely, whether on-site or on-the-go, 24/7/365
Anticipating trends and quickly implementing new strategies
Easily manage revenue and yield with automated forecasts and recommendations across properties.
- Optimize player tiers levels and maximize occupancy while protecting rates via automation
- Gain strategic insights from focused analytics to make better decisions based on real data
- Generate detailed demand forecasting information while on site or on the go
- Implement strategies across multiple sales channels via cloud-based solutions and infrastructure
Enabling precise group booking and amenities reservations
Simplify event planning and coordination with greater cost effectiveness and less stress.
- Enable property management integration for group booking capabilities connected to event planning
- Benefit from automated prompts that create smoother and user-friendly processes for managing each event stage
- Enable greater efficiency with visually-oriented event and amenities reservations
- Gain greater visibility and precision on event change auditing
- Manage related expense and labor controls, and associated food and beverage costs for group sales and events
Gaining adaptability and scalability in the cloud
Serve today’s players and guests while preparing for the future.
- Unify multiple brands and locations via the unique power of Infor® Cloud built on Amazon Web Services®(AWS)
- Be flexible and agile as new and essential technologies emerge
- Stay compliant as an organization with vital regulatory standards like PCI PADSS, CCPA, GDPR, and any upcoming and/or regional industry requirements
- Enhance collaboration and precise strategy in a single and secure business data environment, aligning teams across your organization simultaneously
Casinos and Gaming cloud software
Hospitality Property Management System (HMS)
Infor Hospitality Management Solution (HMS) is an advanced, cloud-based hospitality property management system (PMS). The solution enables casinos and hotels to personalize the guest experience, and to connect and seamlessly integrate with leading gaming software. Its mobile-friendly functionality empowers staff to deliver superior services and helps foster long-lasting relationships with top players via integrated CRM capabilities. Infor HMS is natively built and deployed in the cloud, helping casino and gaming organizations to create a robust and scalable hospitality technology platform.