Bridge the gap between hotel and casino with a modern PMS
Casinos & Gaming
Casinos and Gaming customers leverage Infor’s powerful hospitality cloud solutions in today’s every changing industry landscape. This includes a technology platform to streamline data across multiple applications in the enterprise, data science on big data with advanced analytics, property management systems (PMS), advanced hospitality revenue management systems (RMS), and an array of scalable applications across the industry to optimize operations to deliver a superior casino player and guest experience, and meet the challenges of a constantly evolving hospitality space. Here are some key challenges and goals that Infor helps its customers address every day.
Player tracking and continuity
Limited visibility into guest value across properties
Precise insights—right product, right guest
Unified operations—consistent experiences
Better communications and guest comfort
Greater responsiveness to guest requests
Increase transaction speed and visibility & flexibility across enterprise
Legacy technology and scalability to maximize on newer Revenue models
Outdated systems impede innovation
Supportive of new revenue models
Greater capacity to scale globally
Easier partner-supplier collaboration
Increased transaction speed
Productivity by creating and supporting personalized and mobile friendly services
Legacy systems affect employee productivity
Increased visibility on the go
Contactless processes
Guest self-service tools
Enhanced engagement—increased LTV
Mobile work force - empowered staff
Integrations between gaming and lodging and managing complex multi channel activities
Stove-piped and inflexible integrations
Integrations to meet prospect preferences
Competitive visibility and rate parity
Dynamic event planning solutions
Seamless connections—events and lodging
Centralized multichannel control
Developing a data driven technology platform for Big data insight/technology
Requires access to vast amounts of data
Faster identification of key data
Greater visibility of competition profiles
Inclusive environments for data collection
Enterprise-wide secure data access via the cloud
Merging data from different sources across the enterprise
Infor Cloudsuite™ Hospitality is the industry’s leading software suite of casino and gaming applications—fully integrated and delivered in a multi-tenant cloud environment.
Create seamless guest experiences
Cultivate return visits and profitable, long-term relationships with top players and guests
Connect gaming system player profiles and property management
Use advanced guest profile- and player-tracking capabilities
Offer a professional, hassle-free, UI experience for guests by putting the guest in control for managing their stay from end to end via their own mobile devices
Gain valuable insights about your guests from a single stay to inform engagement strategies
Track guests’ lifetime value via guest histories to tailor experiences and craft upsell opportunities
Leverage mobility tools amongst hotel staff—Mobile Check In, Digital Registration, Mobile, Housekeeper to improve processes and communication
Reduce social contact for guests—paperless check in and check out, add-ons, room services, maintenance requests, and more
INFOR HOSPITALITY PROPERTY MANAGEMENT SYSTEM (HMS)
Infor Hospitality Management Solution (HMS) is an advanced, cloud-based hotel property management system (PMS) that enables hotels of all sizes and scales to personalize the guest experience and create the kind of operational efficiency, flexibility, and data security needed to meet the evolving expectations of increasingly tech-savvy guests. Infor HMS is a hotel PMS solution that’s natively built and deployed in the cloud, helping hotel organizations to create a robust and scalable hospitality technology platform.
INFOR HOSPITALITY EZRMS REVENUE MANAGEMENT SYSTEM (RMS)
Infor EzRMS is an advanced hotel revenue management solution that helps organizations of all sizes to track all aspects of the business for all kinds of guests and events. This cloud-based solution is powered by precise machine learning algorithms, calculating demand forecasts for hotel room future use, and recommends timely selling strategies like stay controls, open/close room categories, overbooking levels, and more. Intelligent and automated, Infor EzRMS augments the expertise of revenue managers and their teams, helping organizations to realize revenue potential and build momentum for future growth.
Infor Sales & Catering solution ramps up and energizes hotel organizations and the capacity to plan and manage events and to build a solid foundation to maximize returns. From the initial booking process to the final invoice, our solution is a prime hub to keep all of the moving parts of an event in a single and user-friendly environment throughout the lifecycle of each one. This is a process-driven and highly customizable platform that is designed to increase visibility, simplify work, and help to minimize lost details.
Infor Financials & Supply Management is an integrated finance and supply management software suite that couples modern financial functionality with tools to track supplies and streamline order processes. End-to-end, fully integrated capabilities are designed specifically for today’s users.
CloudSuite HCM's powerful set of cloud-based human capital management software solutions replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology, empowering your HR professionals to deliver streamlined workforce processes and remarkable experiences.
When you have high-performing employees, you want to recruit more like them. By using predictive data to create workforce insights, you can make better decisions for your staff and organization. Talent Management is an integrated set of applications and performance management software organically built to support your strategic people initiatives by unlocking the potential of your organization's talent. Identify, hire, develop, reward, and retain the best of the best, all using a single, unified user experience.
Infor Table Reservation System enables to streamline reservations for entertainment facilities and assets such as Table turns, Fitness machines, Cabanas, Bowling lane schedules and help efficiently manage tables and/or other entertainment assets using advanced reservations and floor management tools.
Other advanced business solutions
Infor understands the complexities of today’s hospitality industry. To support industry leaders in their efforts to create superior guest experiences, to empower staff with the right tools to do their jobs better, to gain competitive insights to inform strategy, and to scale their businesses to meet today’s challenges while anticipating ones to come. In addition to hotel PMS, hospitality revenue management, and other essential solutions, Infor also helps hotels and resorts in a wide range of ways to support organizations beyond these, including:
Contact us and we'll have a Business Development Representative contact you within 24 business hours
By clicking “Submit” you agree that Infor will process your personal data provided in the above form for communicating with you as our potential or actual customer or a client as described in our Privacy Policy.
