Infor Value+ accelerates innovation with ERP add-ons

Managing volatility in the food and beverage industry requires laser focus on what’s important. Infor Value+ automations use AI and RPA to remove the noise. 

Highlights:

Customer Ordering & Profitability Insights
See customer ordering patterns, know which customers are having a positive or negative impact on profit, and catch ordering anomalies so you can take action.

Vendor Performance Insights
Compare vendors and suppliers, even at the transaction level, so your procurement team can be prepared to address issues, ask for discounts, and negotiate contracts.

Bank Statement Scanning
Quickly identify discrepancies between the bank statement and internal ledger with automation to scan, extract, and match records.

Invoice Processing
Automate the process of capturing physical invoices, extracting the right information, matching it to a PO, storing the invoice, and updating your Infor ERP.
 
Cross-Sell Recommender
Generate revenue by recommending products to cross-sell based on what similar customers have purchased in the past.

Proof of Delivery and/or Bill of Lading Digitisation
Eliminate manual work by automatically scanning paper documents, uploading them, extracting relevant information, and storing them for easy reference.

Efficiently manage your healthcare organisation using AI-powered Infor Value+ solutions that help keep costs in check. 

Highlights:

GHX Invoice Upload
Streamline reconciliation by automating GHX PDF files, automatically uploaded to Infor Document Management with invoice attributes.

Requisition Anomalies
Automatically analyse historical requisition data to identify anomalies (e.g., price, quantity) and notify requesters and approvers of any deviations. Enable proactive decision-making to maintain supply chain efficiency.

Buyer Advanced Workspace
Pull together all the critical functions of a Buyer's day-to-day role with the help of AI, such as mismatched invoices, missing PO information, acknowledgement deviations, and past due orders.

Vendor Performance Insights 
Effectively negotiate with vendors by seeing relative grading based on promptness of delivery, quantity of delivery, and quality of products delivered.

AR Cheque Processing
Automate the retrieval and registration of scanned cheques related to patient payments, insurance reimbursements, or grant funding, posted to Infor Financials & Supply Management receivables.

Quickly respond to market changes with the help of AI and RPA in Infor Value+ solutions. 

Highlights:

Purchase Order Updates
This Value+ solution uses RPA and Infor Document Processor to automate the extraction and precise matching of supplier communications to purchase orders. It automates updates for changes in order details (e.g., quantity, delivery dates, and cancellations) to streamline the entire process and effectively manage exceptions.

Sales Contract Fulfilment
Analyse and predict contract fulfilment throughout its lifecycle. This tool integrates into the shipping planner and supply chain manager workspaces, offering a streamlined process for contract management. It empowers suppliers to proactively manage contracts, minimising financial losses and optimising margins through intelligent, data-driven insights.

Return Sales Order Automation
Remove manual work from the return sales order process by using GenAI to extract information from emails sent by the Quality Team about a faulty product. This solution also uses RPA to create the Return Sales Order as well as an Inspection Order in the ERP so that teams stay up to date regarding the defective product.

Vendor Compliance Checks
Your suppliers must be checked against governmental checklists (e.g., OIG) on a recurring basis to ensure you are allowed to do business with them. Infor’s Vendor Compliance Checks solution offers ‘set it and forget it’ functionality using AI and advanced RPA technology. 

Invoice Processing 
Leverage AI and RPA to automatically process physical invoices after they are scanned, eliminating manual work for Accounts Payable. This includes extracting the right information from the paper invoice, matching it to a PO, storing the digital invoice, and updating the Infor ERP accordingly.

Financial Period Closure Reconciliation 
This Value+ solution leverages RPA and Infor Document Processor to automate the generation and examination of financial reports. It consolidates discrepancies into a single notification, removing the need for manual intervention.

Give your Customer Service team AI-powered solutions to better manage daily tasks and efficiently handle customer emails.

Customer Service Rep Advanced Workspace 
Keep the right information at your fingertips to manage and prevent customer issues.

• Access recent orders and see their status at-a-glance
• Identify orders likely to cause customer issues so proactive steps can be taken
• Identify opportunities to generate sales

Customer Service Email Summarizer
Rely on AI to automatically monitor, read, find, categorize, summarize, store, and upload customer emails.

• Identify key information without having to read or manage a large volume of lengthy emails
• Free up more time to handle complex customer issues

Efficiently manage your vendors and suppliers using AI-powered Infor Value+ solutions for vendor performance insights, compliance checks, account creation, and buyer workspaces.

Vendor Performance Insights

• Instantly evaluate suppliers with the help of AI
• Arm yourself with information to address issues and negotiate

Vendor Compliance Checks 

• Automate the checking of suppliers against governmental lists (e.g. OIG) by letting AI do it for you
• Determine how often you want to vendor checks to occur, then ‘set it and forget it’ while staying compliant
• View and monitor checks whenever you’d like
  
   

Supplier Account Creation 

• Manage ‘who does what and when’ from one central place when creating a new supplier account
• Monitor progress in real time and prevent missteps

Buyer Advanced Workspace 

• Centralize daily orders, receipts, invoices, and acknowledgments 
• Quickly identify and fix issues

Keep your customers moving forward with AI-powered Infor Value+ solutions for customer order insights, profitability insights, and account creation. 

Customer Ordering Insights 

• Understand customer ordering trends using an AI-generated grading system
• Catch anomalies in ordering patterns
• Know which customers are making a negative or positive impact on your bottom line

Customer Profitability Insights

• See how customers help or hurt your profits
• View AI-generated customer groupings by high, medium, and low cost-to-serve
• See a final profit rating for each customer.

Customer Account Creation

• Manage ‘who does what and when’ from one central place when creating a new customer account
• Monitor progress in real time and prevent missteps

Automate IT tasks with AI-powered Infor Value+ solutions that create service tickets and store activity logs.

Service Ticket Creation 

• Rely on RPA to monitor incoming emails and create service tickets in Jira or ServiceNow 
• Eliminate the need to manually monitor incoming emails, transcribe issues, and add attachments to create a new service ticket
• Rely on RPA to do the work for you

ION Workflow Audit Trail

• Automatically store ION activity logs in Data Lake for long-term access and easy retrieval during audits
• Access, filter, and view logs for workflows and approvals in a report whenever you like