Smarter distribution management for a volatile supply chain

Distributors around the world are facing uncertain times. Trade policies are changing, fuel and material costs are rising, and the workforce is shrinking. Meanwhile, much of the industry relies on dated technology that can’t keep up with the market’s rapid pace of change. The speed of global markets is now measured in hours, but many distributors are still making critical decisions with data that’s days or weeks old. This decision-making void is where profits are lost and supply chains break down. Closing this void is more critical than ever to keep customers happy and maintain profits.

Distribution companies can meet and beat volatility if they tap into their technological potential. With a cloud-native platform and tools that provide complete visibility, real-time data-driven insights, and automated processes, businesses can take control of their supply chains and do more with less.

Managing supply chain disruptions with inventory visibility

When a port suddenly closes, a conflict arises, or a new regulation is announced, the window to find an alternative route or supplier is incredibly narrow. A distributor with real-time visibility can pivot within hours, securing new capacity while competitors are still determining the nature of the disruption. The ability to instantly react can be the difference between a minor cost adjustment and a major delivery failure. Plus, it can set you apart from the competition.

Due to changing trade policies, geographical obstacles, and extreme weather, supply chain management was already difficult enough. Now the challenge to distributors is even greater. How can you reliably deliver goods if you don’t know the location of key products and materials and when they’ll arrive at their destination? That’s not just a threat to basic operations—it impacts relationships with vendors and customers. Consider the case of a power distributor. Visibility into their supply chain doesn’t just affect their bottom line—it affects whether or not people can turn the lights on across countries and continents.

Distributors need inventory management tools that allow them to instantly understand their entire supply chain, so they can spot disruptions before they happen and find alternative, affordable sources as needed. That way, service can stay consistent even if regional taxes and policies change. As an example, a multi-billion-dollar industrial manufacturer leveraged Infor™ solutions to remove three days of inventory while saving $300 million through better control of inbound and outbound supply chain flows.

Protecting margins through smarter distribution planning and pricing

Global trade uncertainty isn’t just disrupting supply chains—it’s driving up interest rates and prices for fundamental goods and services in the distribution industry. Rising fuel, transportation, and other landed cost expenses have a ripple effect that impacts essential business functions, inventory financing, and demand forecasting. All of this puts pressure on the bottom line. A major challenge from recent regulations is that these costs can fluctuate daily, often before goods are received. Manually calculating the impact on your landed costs and adjusting pricing is too slow and risky. By the time adjustments are made, the margin for that time frame is already gone. As a result, distributors need the ability to instantly model the impact of a price spike and deploy a new pricing strategy across their entire operation within minutes.

Distributors need a platform that integrates financial analysis from all corners of their business and uses that intelligence to drive industry-specific value. Think variable surcharges, trade levies, and commodity futures—distributors must be able to quickly understand all these factors in one pricing strategy to stay profitable and grow. For example, one distributor utilising Infor’s artificial intelligence (AI)-powered pricing recommender expects to increase annual revenue by $12.6 million and increase profits by $9 million.

Workforce management solutions to address labour shortages

In a volatile market, your most valuable asset is your team’s experience. But they can't solve complex supply chain puzzles if they're buried in manual order processing and paperwork. Automation isn't about replacing people; it's about unleashing their potential. By automating routine tasks, you free your experts to do what machines can't: make swift, intelligent, and creative decisions under pressure.

Distribution companies need technology built for their business to automate core functions, preserve critical knowledge, and create new efficiencies that allow their limited workforce to focus on high-value activities. In short, they need a solution that drives both value and speed.

How modern ERP and warehouse management systems empower distributors

With Infor CloudSuite™ Distribution Enterprise, you don't just get visibility; you get decision-ready intelligence. When a disruption occurs, you are empowered to determine the right solution immediately. For example, what’s the cost and time impact of re-routing goods through Panama versus securing air freight? The answer is available in minutes. Our AI-powered tools automatically calculate actual landed costs in real time, so your margins are always protected in your updated prices, even when fuel costs spike overnight. And you can onboard quickly—one enterprise customer reduced counter-sales employee training time from six months to a matter of days with Infor. This is the speed that secures your profitability.

Infor CloudSuite Distribution Enterprise is purpose-built for the distribution industry to offer comprehensive visibility and data connectivity for streamlining operations across global supply chains, production planning, workforce management, and reporting systems—all in one unified platform.

In today's market, the fastest and best-informed distributor wins. Infor, the Industry Cloud Complete company, is built to help customers become industry leaders. It delivers the critical data and tools needed to accelerate distribution’s entire decision-making cycle, turning volatility into a competitive advantage. We’ve partnered with distribution businesses to centralise their enterprise resource planning (ERP) systems into a single source of truth, replacing siloed tools with real-time, accurate planning for resources, machines, and workers. This gives them the visibility and flexibility to react quickly to trade disruptions or price shifts.

Using AI and demand forecasting software to enhance distribution planning

Our workforce management solutions maximise distributors’ potential by optimising schedules and automating hours of manual and routine work, giving team members back essential time to focus on high-impact, value-generating tasks. Warehouse management and demand forecasting tools reduce the labour needed for mundane tasks like order fulfilment, routing, and processing, while improving accuracy.

With Infor CloudSuite Distribution Enterprise and Infor Workforce Management, an Infor customer unified 270 different ERP instances into one, allowing them to react quickly to disruptions and enabling easier onboarding, cross-training, and knowledge retention.

Additionally, Infor Velocity Suite’s advanced solutions and services leverage process mining to help pinpoint where delays are happening and why, giving leaders time to act. Distributors increasingly use AI in supply chain planning to proactively respond to shifting demand, optimise inventory levels, and streamline decision-making at scale. Infor Velocity Suite’s AI capabilities have enabled customers to accelerate process issue identification by 98%, reduce time spent tracking issues by 90%, and reduce expedited shipping costs by 50%.

How Infor’s Industry Cloud Complete empowers distributors for the future

When the only constant is change, Infor’s Industry Cloud Complete approach to digital transformation helps distributors adapt—today, tomorrow, and for years to come. Uncertainty doesn’t have to derail your business. Learn how Infor makes possible happen for our distribution customers.