Blogs

What has this recent period in the restaurants and food services industry taught us about the connection between technology, consumer culture, and how to serve guests in a new paradigm? What have been some of the ways innovative and forward-thinking organizations have addressed recent trends in the industry? Over the past while, we’ve published several posts that explore some of these questions. Here’s a summary that helps tie them all together.

Hospitality service staff are the heart of the industry, exemplifying company values of guest comfort and care. To do their jobs well without undue stress, they need a reliable and intuitive framework supported by integrated systems and intuitive processes. How does advanced hotel technology help create healthy, happy places to work? What role does a scalable technology platform play in recognizing and retaining talented hospitality workers? Here are some thoughts.

Restaurant staff have worked hard through a very difficult period recently. One thing that organizations have learned is that technology plays a vital role in supporting workers. Industry leaders have been reminded of how valuable staff contributions really are, particularly at the service level. As the industry reassesses how to attract workers to the restaurant and food services sector, how can the right technology play a part in continuing to support restaurant staff? How can restaurant software help make their work more rewarding? Here are some thoughts.