Learn how reservations and table management technology can help organisations succeed in today’s new world
Restaurants & Food Services
Restaurants and food service industry leaders seek to achieve peak operational efficiency today while building the foundations for success in the future, too. With cloud-based solutions like restaurant point of sale (POS) and advanced table and reservations systems (TRS), along with a range of applications to serve a whole spectrum of activities, here are some of the challenges and goals Infor helps our customers address every day.
Superior guest experiences
Multiple ordering options
API-based third-party integrations
Unified operations—consistency and trust
Smooth transitions—order-taking, prep, delivery
Mobile and cloud—speed and accuracy
User-friendly tools for service staff
High-quality hardware options
Visually based reservations control
User-friendly UI—efficient service
Unified processes across all stations
Portability—serve guests anywhere
Standardised offering across locations
Improved communications brand-wide
Uniform and simultaneous rollouts
SKU-level item management
Centralised pricing and specials
Consolidated reporting
Data security, payments, and brand integrity
Consistent adherence to industry standards
Secure transactional data every time
Well-managed payment integrations
Guest-preferred payment support
Automatic security updates
Scalable platform for growth and change
Brand-wide performance visibility
Easier access to key data and reporting
More inclusive data analysis
Quicker competitive strategy adjustments
Less on-site hardware overhead
Micro-vertical expertise delivers business value faster
Infor CloudSuite™ Hospitality is the industry’s leading software suite of restaurant and food service solutions—fully integrated and delivered in a multi-tenant cloud environment.
Establish a platform for success
Build the competitive momentum essential to success.
Create an environment for success—data-driven strategies, faster rollouts
Better manage corporate and franchisee-owned QSRs for smoother, faster, and more accurate processes
Invest in best-in-class hardware, integrations with leading meal plan providers, more
Support efficient and scalable managed food services in a wide range of contexts and concepts
Simplify item management in a more centralized and adaptive way
Provide reservations processes that prompt tasks to better manage all guest traffic
Meet and exceed guest expectations with intuitive, user-friendly point-of-sale to increase speed and reduce errors
Put the power of restaurant POS in service staff hands with tablet-based hardware to serve guests tableside, bar, patio, more
Create better workflows for private events with an end-to-end process from inquiry to invoice
Connect all aspects of guest orders from the time they’re made, to the kitchen, to fulfillment, to back office—all connected via API integration in the cloud
Manage your offering across multiple locations simultaneously.
Bring menu management all under one roof in the cloud to support a uniform, streamlined, and profitable offering across a brand
Create and easily administer a master item list with SKU requisition and approval to manage and monitor items under different names in various concepts
Ensure consistent item selection, pricing, combo, and daypart requirements
Implement simultaneous configuration to standardise all POS terminals
Infor Point of Sale (POS) is cloud-based and designed specifically to serve restaurant and food services operations. Our solution is easy to use and built with versatility in mind, applicable to stationary terminals, tablet-based hardware for tableside ordering, guest self-serve kiosks, and dual mode terminals to allow maximum service flexibility. It is powered by an advanced enterprise management platform that enables organisations to better manage menu items, consolidate selling strategies, and establish above-store controls to maximise profit potential across locations and concepts. Infor POS is designed for easy API-based integrations with KDS, loyalty programs, meal plan applications, and more.
Infor Table Reservations System helps restaurants and managed food services operations to create an intuitive and visually based end-to-end processes that improve service and operational efficiency. The solution helps service staff to better manage reservations and guest traffic of all kinds from web-based bookings, to phone-ins, walk-ins, overstays, and no-shows.
INFOR SALES & CATERING SYSTEM (SCS)
Infor Sales & Catering System takes event management to the next level, enabling restaurants, banquet halls and other venues to create lifecycle-based workflows and processes that account for the entire project spectrum. The solution is designed to be highly customisable, with user-friendly UI and automatic prompts in place to help teams make sure that no steps or details are missed during an event booking and planning process.
The restaurants and managed food services industries are changing quickly, driven by emerging technology and the way that teams do their jobs to meet the demands of a constantly shifting competitive landscape. Industry leaders are investing heavily in the right solutions and in the right technology platforms to make the most of business data as it informs strategy, and also in structuring their businesses to support long term growth. Infor is dedicated to helping our customers meet their goals with a wide spectrum of solutions to enhance their organizations that include:
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