Hospitality software to help your company thrive
Industry Expertise
Overcome unique challenges in the hospitality industry
Hospitality brands are under constant pressure to keep up with changing guest expectations and demands, advancements in technology, and intense competition. To thrive, they need to use data and AI to anticipate needs and deliver distinctive, memorable, and hyper-personalized experiences. They need to reinvent offerings and processes, improve efficiency and profitability, attract new demographics, and much more.
At Infor, we’ve combined deep industry-specific functionality with the latest technologies to help you meet these hospitality challenges and others – head on.
Benefits
Key benefits of our cloud-based hospitality software
Connect all operations
Let your data lead
Deliver 5-star experiences
Sub-Industries
Support for all types of hospitality companies
Restaurants and food services
Casinos and gaming
Explore our solutions for hospitality
- Hospitality management software
- Hotel revenue management software
- Event management software
- Restaurant table management software
- Point-of-sale (POS) software
Infor Hospitality Management Solution (HMS)
Hospitality management software
Connect every aspect of your hotel operations to the guest experience – and create a seamless journey that meets the highest standards – with Infor Hospitality Management Solution. This advanced, cloud-based hotel property management system (PMS) can help you drive greater efficiency and profitability, empower staff, and build long-term relationships with guests.
- Offer intuitive check-in and check-out experiences, room key access, and guest services via mobile device
- Centralize guest profiles across brands and properties to inform communications and deliver more personalized guest experiences
- Empower staff with easy-to-use tools, real-time visibility, and customizable role-based interfaces
- Easily integrate with other systems – such as revenue management, POS, sales and catering, gaming systems, and more
- Grow your business on a stable and secure multi-tenant cloud architecture based on AWS
Hospitality management software
Infor Revenue Management Solution (RMS)
Hotel revenue management software
Maximize profits across multiple properties in real time. Our all-in-one hotel revenue management software uses AI and automation to predict demand and optimize pricing strategies at the hotel and room type level.
- Optimize pricing for any category, type, or size of hotel or property portfolio
- Utilize any type of pricing methodology – continuous pricing, Best Available Rate (BAR), or multi-dimensional pricing
- Control the level of automation across forecasting, reporting, and everyday pricing changes
- Accommodate any type of end user – from on-site or regional revenue managers to front office personnel
Hotel revenue management software
Infor Sales & Event Management
Event management software
Optimize and control the entire lifecycle of an event – from initial inquiry to booking, catering, and final invoice – with our cloud-based event management software. Provide memorable experiences, efficiently and profitably, whether it’s a large-scale conference or a smaller scale, single evening event.
- Automate booking, catering, and event execution, from inquiry to invoice
- Empower your teams to do their best work – and track each event with optimum visibility
- Increase event sales at your hotel, resort, restaurant, arena, stadium, theatre, university, or convention center
Sales and event management software
Infor Table Reservations Solution (TRS)
Restaurant table management software
Remove friction and create a welcoming atmosphere from the earliest stages of your guests’ journey – with our restaurant table reservation software. Simplify guest reservations and booking inquiries, while efficiently managing walk-ins, call-aheads, and no-shows.
- Support a variety of booking types: online, call-ahead, walk-in, and more
- Set guest expectations with accurate queue scheduling and wait time quotes
- Provide convenient, SMS-based alerts for better communication with guests
- Match guests to available tables and amenities with a visual, tablet-friendly floor plan
- Account for no-shows, overstays, and more via instant and automated schedule updates
Table management software
Infor POS
Point-of-sale (POS) software
Serve guests virtually, from anywhere – terminal, kiosk, tableside, poolside, and beyond – with our secure and scalable POS software. Built for quick and full-service restaurants, as well as managed food services in education, healthcare, and corporations, Infor POS can help you optimize order processing and exceed guest expectations.
- Get service staff up to speed quickly with a highly intuitive user experience
- Centralize menu management and updates with a powerful platform
- Leverage custom mobile ordering and third-party delivery app integration
- Ensure transaction integrity with point-to-point encryption (P2PE) protocols
- Provide consistent experiences on a range of hardware – fixed terminals, kiosks, tablets, and dual-mode terminals
We made the right choice with Infor HMS... (It's a) great product and a great team behind it, and without those two, you really can't have successful PMS integration or implementation.
Director IT, Virgin Hotels
Resources
Hospitality industry insights
Platform
Drive hospitality innovation with platform technology
Infor hospitality software solutions run on our cloud platform, powered by Infor OS. The platform delivers everything you need to tackle any innovation use case – from integrating and scaling operations across your properties to transforming decision-making with AI-powered analytics.
- Adopt last mile hospitality-specific functionality in a scalable and secure cloud implementation
- Deploy across multiple locations and brands via cloud-based multi-tenant AWS® infrastructure
- Ensure ongoing compliance such as PCI PADSS, CCPA and GDPR, and other regulatory requirements
- Incorporate machine learning-driven data science and analytics informed by real business data
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