Digitalising governance: The future of BPM with Infor GRC

Modernising business process management with Infor GRC

In today’s increasingly complex and globalised business environment, the need for robust governance, risk, and compliance (GRC) frameworks has become more critical than ever. Organisations face mounting regulatory requirements, dynamic market conditions, and heightened stakeholder expectations. To effectively navigate these challenges, modern businesses must adopt a comprehensive GRC solution like Infor™ GRC, which provides the tools needed to monitor, assess, and manage enterprise risks while ensuring full regulatory compliance.

Why GRC is essential

GRC systems empower organisations to make informed decisions by delivering visibility into their risk landscape. A well-implemented GRC framework fosters a culture of accountability, transparency, and proactive risk management. This, in turn, helps businesses align strategy with regulatory expectations and organisational values ultimately driving performance, strengthening governance, and supporting long-term growth.

Building GRC capabilities from the ground up

Establishing an effective GRC programme is a cross-functional effort. Key stakeholders include:

• Board members and senior leadership: Set the tone at the top, endorse compliance frameworks, and support governance policies.
• IT leaders: Implement technical controls and safeguard data integrity.
• Compliance professionals: Monitor adherence to internal and external regulations and develop policies and risk mitigation strategies.

Collaboration among these groups ensures a unified, agile, and responsive risk management posture.

Phases of an effective GRC programme

A mature GRC strategy within the Infor ecosystem progresses through the following structured phases, each supported by Infor GRC’s intelligent monitoring, embedded analytics, and process-driven controls:

• LEARN
  Leverage Infor GRC’s deep integration with Infor ERP and other enterprise systems to gain real-time insights into your operational landscape. Understand organisational context, policy adherence, and stakeholder requirements using automated data discovery and contextual analysis.
• ALIGN
  Use Infor’s configurable rule sets and role-based access controls to align governance policies with enterprise objectives. Seamlessly link risk and compliance efforts to business goals through cross-functional visibility and embedded decision support.
• PERFORM
  Execute and enforce controls through Infor GRC’s continuous monitoring and alerting capabilities. Detect policy violations, unusual patterns, and potential fraud in real time, enabling swift intervention and proactive risk mitigation.
• REVIEW
  Drive continuous improvement through ongoing audits, compliance dashboards, and drill-down reporting. Infor GRC enables rapid reviews, root-cause analysis, and adaptive policy refinement to maintain resilience and regulatory alignment across evolving business conditions.

Key tools and modules

Infor GRC offers an integrated suite of capabilities to support end-to-end risk management and compliance:

• Business controls: Define, monitor, and enforce control activities to identify exceptions and minimise operational disruptions.
• Segregation of duties (SoD): Prevent fraud and ensure accountability by separating responsibilities across business transaction processes.
• User provisioning: Implement Access Manager to govern user role assignments and streamline compliant provisioning workflows.
• User access review: Conduct regular audits to validate user access rights and support internal and external compliance requirements.
• Business process monitoring: Continuously track key processes to uncover financial anomalies, inefficiencies, and policy breaches.
• Risk assessment framework: Identify and evaluate organisational risks using a structured framework that assigns risk scores based on likelihood and impact. This enables prioritisation and targeted mitigation strategies.

The future of GRC

Looking ahead, the integration of agentic artificial intelligence (AI) and machine learning (ML) into GRC platforms like Infor GRC is poised to transform how organisations manage risks and compliance.

Risk identification

• Automate the detection of anomalies and suspicious activities to reduce fraud and operational risks.
• Learn from historical and real-time data to improve pattern recognition and predictive capabilities.
• Deliver immediate alerts and suggest responsive actions based on risk context.

Risk evaluation

• Enable more accurate and dynamic risk assessments using predictive analytics.
• Prioritise risks based on severity and likelihood, optimising resource allocation.
• Empower strategic decision-making with real-time, data-driven intelligence.

The path forward with Infor GRC

Infor GRC offers a powerful foundation for modern business process management by aligning governance, risk, and compliance into a single, integrated framework. As technologies like agentic AI and ML become central to GRC evolution, businesses can expect a shift from reactive to proactive risk management. These advancements will not only streamline compliance efforts but also foster innovation, agility, and resilience in the face of an ever-changing risk landscape.

Organisations that invest in next-generation GRC capabilities today will be better prepared to meet the challenges of tomorrow, effectively safeguarding their operations, reputation, and growth potential.