Blogs

Hospitality service staff are the heart of the industry, exemplifying company values of guest comfort and care. To do their jobs well without undue stress, they need a reliable and intuitive framework supported by integrated systems and intuitive processes. How does advanced hotel technology help create healthy, happy places to work? What role does a scalable technology platform play in recognizing and retaining talented hospitality workers? Here are some thoughts.

At the cusp of a new era for the hospitality industry as the world begins to bounce back from a severe period of disruption, many hotel organizations are rethinking how well their hotel PMS really serves them. Seeking out a new hotel PMS or other essential hospitality software solution is a common conclusion. But it can be a risky and stressful prospect, even if it’s also a necessary one. So, where do decision-makers start? What’s the most useful criteria as hoteliers choose a new hotel PMS? Here is a selected list to help you begin the journey.

With the impact of that our current era has had on the hospitality and gaming industries, change is needed more than ever before. But what kind of change? How must hotels and resorts continue to adopt digital transformation processes to continue to meet present challenges efficiently? Importantly, how must organizations plan their futures with major economic events in mind to rise to the challenges of evolving guest expectations and changing competitive landscapes? Here are some ideas on how to approach those questions.

We’re now in an era when hospitality technology has to support a new normal while empowering guests who expect greater control of their own guest experience. Contactless solutions that are aligned with an emphasis on mobility is playing a big part in that. So, how does a cloud-based hotel PMS and cloud infrastructure make this easier for hospitality organizations? Learn more here.