Utility management software that works as hard as your crews
From capital to crew, Infor equips utilities to control costs, reduce risk, and deliver dependable service – on a cloud platform purpose-built for utilities providers.
Industry Expertise
Overcome key challenges in the utilities industry
To navigate ageing infrastructure, strict regulations, and evolving customer demands, you need specialised expertise and tools. Our purpose-built cloud solutions connect financial, operational, and customer-service processes – empowering your teams manage risk, optimise assets, and streamline field workflows with clarity and efficiency.
Key stats
Why top utilities trust Infor
Infor’s cloud-based utility management software delivers real results for electric and water providers.
60%
Reduction in billing processing time
22%
Longer asset life expectancy
250%
Increase in on-time supplier payments
Benefits
Key benefits of our utilities management software
Utilities providers choose Infor to cut costs, manage assets and crews efficiently, streamline metre-to-cash billing, and keep pace with evolving regulations. With a cloud-based platform built for electric and water providers, Infor delivers the tools needed to modernise operations and deliver reliable service.
Greater asset longevity
Achieve longer-lasting infrastructure through proactive maintenance and strategic planning. Improve response times, reduce risk, and extend the life of your assets.
More efficient operations
Gain clear operational insights by integrating budgeting, finance, and procurement. Make faster, more confident decisions and significantly reduce manual workloads.
Faster, more reliable service
Consistently exceed customer expectations with faster issue resolution and proactive communications. Deliver consistent, reliable service across every channel.
Support for today’s workforce
Enhance team productivity, safety, and satisfaction. Simplify administrative tasks, streamline scheduling, and support mobile operations and connectivity.
Explore utilities software solutions
Learn how Infor CloudSuite helps utilities reduce overhead and complexity – and deliver more reliable service to the communities they serve.
- ERP for utilities
- Utilities HCM
- Time, attendance & scheduling
- Licences, permits, billing, work & assets
- Governance, risk & compliance
- Predictive talent analytics
Infor Financials and Supply Management
ERP for utilities
Gain immediate clarity into financial processes and procurement with an ERP tailored specifically for utilities. Efficiently manage budgets, track spending, and automate financial compliance. Integration with billing systems ensures accuracy, freeing your teams to prioritise strategic initiatives.
- Real-time financial and procurement visibility
- Automated vendor management
- Simplified financial compliance
- Detailed budgeting and spend control
- Data-driven insights for informed decisions
Explore ERP for utilities
Infor Human Capital Management (HCM)
Utilities HCM
Enhance employee engagement and optimise staffing levels with intuitive, integrated HCM software. Simplify HR, payroll, talent management, and compliance processes to create a productive, well-supported utility workforce.
- Efficient HR and staffing management
- Automated payroll and benefit workflows
- Confident compliance with labour laws
- Strategic workforce planning via analytics
- Improved employee experience and mobility
Explore HCM software
Infor Workforce Management (WFM)
Time, attendance & scheduling
Streamline frontline operations with automated scheduling, attendance tracking, and payroll management. Enhanced visibility empowers teams and ensures compliance with labour requirements, creating a responsive and flexible workforce environment.
- Simplified scheduling and attendance management
- Real-time alerts and simplified approvals
- Easy compliance with union regulations
- Proactive alignment of staffing levels
- Reduced administrative overhead
Explore WFM software
Infor Public Sector
Licences, permits, billing, work & assets
Manage infrastructure, licencing, permitting, billing, and asset performance within a single, intuitive platform. Integrated GIS and mobile tools streamline field operations, simplify compliance, and enhance citizen engagement.
- Unified asset and incident management
- Accelerated licencing and permitting
- Efficient, accurate utility billing
- Proactive mobile inspections
- Citizen-friendly online portals
Explore Infor Public Sector
Infor GRC
Governance, risk & compliance
Ensure strong governance, minimise risk, and simplify compliance monitoring across your utility. Real-time oversight of user access, audit processes, and financial controls lets your teams quickly detect issues and maintain accountability.
- Real-time fraud and violation detection
- Simplified financial and operational audits
- Automated compliance workflows and reporting
- Robust access and process monitoring
- Strengthened organisational accountability
Explore GRC software
Infor Talent Science
Predictive talent analytics
Make smarter hiring decisions, reduce turnover, and build stronger teams – from field crews to customer service and back-office staff – with Infor Talent Science. This predictive talent analytics and assessment tool can help you rapidly identify candidate potential and give supervisors clear insights for improved team management.
- Data-driven hiring, development, and mobility decisions
- Enhanced candidate and employee insights
- Empowered team coaching and development
- Predictive analytics to boost retention
Explore Infor Talent Science
Sub-Industries
Support for all types of utilities providers
Infor delivers cloud solutions for electric, gas, water, wastewater, and renewable energy – built to meet the specific needs of each sector and the people who keep them running.
Water and wastewater
Maintain safe, continuous service with solutions that support asset performance, work order management, water quality, and field crew efficiency – all while meeting public health standards.
Electricity and gas
Deliver safe, reliable power with tools built to manage complex infrastructure, improve outage response, and support regulatory compliance. Control operational costs and simplify management.
Renewable energy
Support the shift to clean energy with cloud solutions that help manage distributed assets and track generation performance. Easily adapt to evolving regulatory requirements and sustainability goals.
There used to be a lot of noise around all the things the city couldn’t do. We don’t have that noise now.
CIO, CITY OF CORPUS CHRISTI
Resources
Top industry insights for utilities providers
Read in-depth resources and stay on top of the latest utilities insights and trends.
Platform
Drive utilities innovation with platform technology
Infor utilities management software solutions run on our industry cloud platform, powered by Infor OS. Shift from reactive to proactive operations with tools designed to tackle any innovation use case – from integration to AI-powered insights and automation.
Let's Connect
Contact us and we'll have a Business Development Representative contact you within 24 business hours