picture of office


It is Infor's policy to distribute Purchase Orders for most indirect purchases.

The use of Purchase Orders (PO) ensures that orders you receive have been pre-authorized and provides you with improved visibility of our business requirements, contractual terms and price. It also simplifies our approval, invoice, and payment processes by automatically matching your Invoice to our PO details.

Our preferred transmission method for POs is via email to a supplier.

If you are doing business with Infor and have not engaged with Vendor Management Office, they may intervene to stop a transaction if it is not in compliance. Please obtain this Purchase Order number from your business contact at Infor (the requester of these goods and/or services).

To be in compliance, you must:

  • Have a valid Purchase Order. Invoices for purchases must have a valid Purchase Order issued by the Vendor Management Office in order to be paid.
  • Include your Purchase Order number on invoices. Invoices for purchases must have a valid Infor approved PO in order to be paid.

If you have questions, please contact one of the following Regional Vendor Management offices:

Terms & Conditions

How to submit an invoice

This section is intended as a resource for suppliers and contains useful information on working with Infor. Please find Accounts Payable information for your region below.

US / CANADA Accounts Payable information
LATAM Accounts Payable information (English)
LATAM Accounts Payable information (Spanish)
LATAM Accounts Payable information (Portuguese)
EMEA Accounts Payable information
APAC Accounts Payable information

Frequently Asked Questions

Where do I send an invoice?

This depends on where you are located. Please refer to the How to submit an invoice section for more exact information.

How do I get a valid Infor Purchase Order?

Talk to your Infor contact person who is making the purchase to get a valid Infor Purchase Order. Most purchases must be preceded with the issuance of a valid Infor Purchase Order. Sending an invoice without a valid purchase order may result in processing and payment delay.

How do I receive a Purchase Order?

Suppliers can receive Purchase Orders from Infor via email. Please be sure that Infor has your current email address.

How do I check the status of a payment?

Please contact the AP department in your region:




South Asia and Pacific

North Asia





Mexico or


I am a new supplier, where can I find information about the new supplier forms?

Please ask your business contact for the New Vendor forms.

What happens if AP receives an invoice without a Purchase Order Number?

The invoice will not be processed until a valid Purchase Order Number is provided.

Let's Connect

Contact us and we'll have a Business Development Representative contact you within 24 business hours

By clicking “Submit” you agree that Infor will process your personal data provided in the above form for communicating with you as our potential or actual customer or a client as described in our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.