Accelerating automation to drive productivity and competitiveness
How and where distributors can leverage automationThis report examines ways in which distributors are navigating the journey of automation, expanding across every area of the business.
Why warehouse tech investments are a distributor’s best strategyExplore nine strategic warehouse technologies that distributors can invest in to help transform their business.
Distribution software for the next generation
Distributors face challenges like supply chain disruption, aggressive competition, and labor shortages,
making it increasingly difficult to deliver the products and services people desire.
Our technology empowers you to embrace innovation, differentiate your services, and build your reputation.
Product Release Highlights
Pivot with precision, with Infor® CloudSuite™ software platforms for Distribution.
- Control costs with advanced supply chain management
- Improve visibility and capacity for profitable growth
- Keep pace with change and customer expectations
Control costs with advanced supply chain management
Navigating an increasingly complex supply is even harder when cost-containment is imperative. CloudSuite software platforms for Distribution give customers greater agency over their supply chains and margins – all in one platform. With its latest updates, CloudSuite software platforms for Distribution eliminates uncertainty and creates greater control over margins by improving supply chain visibility, increasing forecasting accuracy, and simplifying transparent communication with suppliers.
Amid consumers’ ever-evolving demands and supply chain disruptions, inaccurate forecasting that results in uneven inventory can pose a major threat to a business’ checkbook. CloudSuite software platforms for Distribution improves visibility and forecasting to preserve margins. In fact, Infor distribution customers experienced a 15% reduction in inventory and subsequent cost-savings after implementing Infor solutions.
KEY INDUSTRY ENHANCEMENTS
Infor CloudSuite Distribution Enterprise (CSDE)
Supplier portal: Communicate with suppliers to support a seamless manufacturing and distribution journey with Infor Supplier Portal. Infor CloudSuite Distribution Enterprise (CSDE) embedded self-service digital collaboration tool connects businesses and suppliers for more effective communication, eliminating confusion and improving precise manufacturing with order confirmation, advanced shipping notice, and transport notifications.
Capacity planning workbench: Pivot with day-to-day demand changes using Infor Capacity Planning Workbench with Infor CloudSuite Distribution Enterprise software. The new graphic visualization functionality of Capacity Planning Workbench enables users to take action while optimizing production from shift to shift.
Improve visibility and capacity for profitable growth
In a tight market environment, understanding and maximizing operations across warehouses takes on greater importance. Infor CloudSuite software platforms for Distribution provide the insights, data analysis, and automation needed to drive greater profitability. CloudSuite software platforms for Distribution enhance the visibility of full-scale operations and provides out-of-the-box insights that identify opportunities to improve operations, generate new revenue streams, and drive greater profitability — from the time imported stock is in transit to when exports leave distribution centers.
A single warehouse can cover thousands of day-to-day processes that introduce inefficiencies at every turn and pose a major challenge to expansion efforts. By providing greater transparency and offering consistent enhancements to its Warehouse Management System (WMS), Infor has helped customers increase productivity from five lines per hour to seven lines per hour and reduce sales processing time by 30%.
KEY INDUSTRY ENHANCEMENTS
Infor CloudSuite Distribution (CSDE)
M3 customer lifecycle management dashboards: Improve visibility and margins with Infor’s Customer Lifecycle Management (CLM) Dashboard for Infor CloudSuite Distribution Enterprise (CSDE). Infor’s CLM dashboards provide enhanced cross-business visibility with a comprehensive 360 view of customers and prospect activities, including opportunities, quotations, and sales.
Robotic process automation: Eliminate busy work and mistakes with Infor Robotic Process Automation (RPA). The new solution monitors manual, repetitive tasks and learns how to automate and manage those tasks, giving talent the time and resources to excel elsewhere. With RPA, Infor customers can optimize their business operations and improve productivity.
Infor CloudSuite Distribution (CSD)
Product 360: Create a centralized dashboard to streamline the product journey with a Product 360 dashboard for Infor CloudSuite Distribution (CSD). The enhanced dashboards improve the visibility of product-specific details on a single screen by providing insightful KPI and data analysis in one place.
Keep pace with change and customer expectations
Customers’ demands are ever-changing, yet distributors have never faced more challenges in meeting them. Infor CloudSuite software platforms for Distribution provides the agility and customer-centric solutions needed to keep pace with changing demand. Enhanced CloudSuite software platforms for Distribution solutions support informed, agile decision-making by consolidating customers’ tech stacks into one actionable and easy-to-use platform that can help them easily adapt to disruption, demand, and new opportunities in real-time, whether they’re on the warehouse floor or in the front office.
Today’s customer expects instant gratification. While self-service models improve transactional speed, without the proper trained talent providing customer service, they can create more headaches than solutions. Infor CloudSuite software platforms for Distribution centralize critical data, insights, and historical knowledge in one platform to equip employees with the expertise they need to solve complex customer demands – helping one customer rise the ranks to become the top distributor in their market.
KEY INDUSTRY ENHANCEMENTS
Infor CloudSuite Distribution (CSD)
Product certificate management: The Product Certificate Management enhancement streamlines customer experience and automates necessary documentation exchanges between vendors and customers.
Product Attribution Service: Create unique product attributes and groups with the product attribution service in Infor CloudSuite Distribution (CSD). This new capability improves sort, filter, and search functionality and expedites a customer's ability to capture and store product data — improving the overall ERP eCommerce experience.
Leverage pre-built distribution software best practices
Deliver products and services faster with preconfigured capabilities, tools, training, and analytics.
- Access automated monthly updates that occur with zero downtime and no more costly upgrade projects
- Preview and adopt new innovative features at your own pace with toggle on/off switches
- Read how distribution software in the cloud drives automation and enhances security at Burns Controls
Manage supply chain complexity in distribution
Operational excellence comes from managing distribution center activities holistically, at one location or dozens.
- Support and streamline scheduling, cross-docking, and flow-through
- Improve visibility and warehouse efficiency with 3D visualization and embedded labor management
- See how Future Supply Chain achieves perfect orders across its 18 locations
Evolve your distribution business with value-add services
Differentiate your business with a variety of new and updated services to customers.
- Offer kitting, assembly, manufacturing, vending, mobile field services and repair capabilities
- Improve efficiencies and margins with equipment rental, availability, and utilization management
- See how Vallen aligns closer to their customers and achieves an annual growth rate of 20%
Elevate customer experiences with omni-channel sales
Distributors can provide a seamless shopping experience for customers, regardless of channel.
- Build loyalty by enabling customers to buy through their preferred channels
- Generate product recommendations via AI to meet customer needs more precisely
- Watch Infor customers share winning strategies for customer experience
Orchestrate every distribution activity
With our modern cloud ERP solutions designed for your business,
wholesale distributors stay on the leading edge of automation, innovation, and productivity.
Professional trade suppliers build customer loyalty
From large commercial jobs to small DIY projects, it’s critical to provide a seamless customer experience that’s built on superb multi-channel engagement. Coupling the variety of supplies with expertise to assist in decision-making and ensuring optimal delivery execution builds customer loyalty.
- ERP software for distributors
- ERP software for small- to medium-size distributors
- Distribution business intelligence and analytics
- Warehouse management system (WMS)
- Distribution ERP integration for e-commerce
- CPQ software for wholesale distribution
- Customer relationship management (CRM)
- Human resources software
- Cloud platform for distribution ERP integrations
ERP software for distributors
Infor CloudSuite™ Distribution Enterprise is an industry-leading ERP software solution for wholesale distributors. It’s built with capabilities that are designed specifically for the wholesale distribution industry and its subsegments. The solution provides an exceptional user experience and powerful analytics in a multicompany, multicountry, and multisite environment. This innovative, digital platform in the cloud enables distributors to continuously adopt new technologies and industry-specific capabilities.
- Achieve operational excellence across the supply chain
- Establish differentiation through innovative, value-add services
- Encourage business collaboration through mobile enablement, workflow, and alerts
- Streamline inventory management with advanced statistical forecasting and stock recommendations
- Maintain the highest margins with supplier- and customer-rebate management
- Infor ERP
- Infor® OS
- Infor Birst®
- Infor Implementation Accelerators
See Infor CloudSuite™ Distribution Enterprise
ERP software for small- to medium-size distributors
Infor CloudSuite™ Distribution is built specifically for the needs of small- to medium-size wholesale distributors. It’s a comprehensive enterprise solution that weaves innovation into core competencies to help you better serve customers, outpace the competition, and expand profitability. You can optimize every facet of your operations, from sales, omni-channel engagement, inventory, and warehousing, to financials, value-add services, and more. Infor solutions can help you accelerate the pace of business by managing transactions with unparalleled visibility across the enterprise, allowing for better informed and faster decision-making.
- Provide an exceptional customer experience
- Offer innovative value-add services
- Automate and streamline business processes
- Enhance workforce productivity
- Gain visibility across the enterprise
- Infor® Distribution SX.e
- Infor OS
- Infor Birst®
- Infor Implementation Accelerators
See Infor CloudSuite™ Distribution
Distribution business intelligence and analytics
Infor® industry analytics deliver relevant and meaningful insights for everybody from the boardroom to the warehouse. Infor Birst® makes business intelligence and analytics easy to consume with prebuilt industry and role-specific content and metrics embedded wherever business users need information.
- Leverage proven, pre-built industry content
- Rely on C-suite dashboards for prescriptive analysis
- Utilize intelligent drillback with in-context insights
- Implement an open ecosystem for democratized analytics
- Integrate data via an enterprise-wide solution
See Infor Birst
Warehouse management system (WMS)
Infor® WMS is an intuitive warehouse management system that’s designed to help you manage your distribution center activities holistically. It combines warehouse fulfillment with embedded labor management and 3D visual analysis in a unified application. The solution can empower you to enrich service levels and increase product velocity.
- Rely on holistic, multisite warehousing
- Gain unprecedented visibility into inventory, orders, and equipment
- Deploy on-premises or in the cloud
- Promote a global footprint with 14 supported languages
- Utilize a highly configurable solution
- Leverage a modern user experience
See Infor WMS
Distribution ERP integration for e-commerce
Infor Rhythm® for Commerce provides a fully integrated, multi-tenant, e-commerce solution that works with existing Infor ERP software products. The solution enables you to sell your complete product assortment in a rich, online shopping experience.
- Create a powerful online presence that offers a seamless shopping experience
- Rely on cost-effective e-commerce management in the cloud
- Make it easy for your marketing team to build and maintain
- Use the included product information management functionality, or use your own
See Infor Rhythm® for Commerce
CPQ software for wholesale distribution
Infor® CPQ (Configure Price Quote) helps distributors, sell complex products more quickly. The rules-driven platform is designed for visual quoting and dynamic pricing to instantly produce a configuration-specific list price, dealer cost, and quoted selling price. Orders are automatically passed to your business system via enterprise integration.
- Sell complex products faster with quick and accurate quotes on demand
- Optimize your supply chain to improve demand planning and purchasing
- Bring your products to life with a visual selection and configuration experience
- Gain complete visibility to data in real time
Customer relationship management (CRM)
Customer Relationship Management software Infor® CRM provides distributors with a view of every customer touch point across sales, marketing, customer service, and support teams.
- Manage leads, opportunities, and activities
- Maintain full control of all data, when and where you need it
- Leverage back-office and out-of-the-box, Infor ERP software integration
- Empower your mobile workforce
- Operate at a low total cost of ownership compared to similar customer relationship management products
See Infor CRM
Human resources software
Infor® Human Resources is a leading-edge, end-to-end, talent-focused solution. It can help you strategically align people initiatives and talent capabilities to your overall business strategies.
- Get all the human capital management functionality you need in one complete solution
- Utilize a consumer-grade, personalized, role-based user interface
- Leverage relevant and timely data based on behavior science and analytics
- Gain complete employee visibility; hire, develop, and retain the right talent
- Boost employee performance and improve workforce effectiveness
See Infor® Human Resources
Cloud platform for distribution ERP integrations
Wholesale distributors use Infor® OS cloud operating platform to seamlessly connect services across all Infor CloudSuite™ industry solutions (as well as extending into many third-party solutions). Services range from essential, business-critical functionality to more advanced technology that’s capable of providing competitive advantages to the enterprise.
- Leverage a unified cloud infrastructure for single sign-on, mobility, security, and compliance
- Utilize seamless integration across Infor and non-Infor products
- Ensure an easy-to-use, unified, user experience across all applications
- Capture vital data from IoT devices
- Use advanced analytics and AI for guidance and automated decisions
- Maintain compliance, collaboration, and accountability with role-based homepages, alerts, and workflows
See Infor OS