Distribution software

In a tight market environment, understanding and maximizing operations across warehouses takes on greater importance. Infor CloudSuite software platforms for Distribution provide the insights, data analysis, and automation needed to drive greater profitability. CloudSuite software platforms for Distribution enhance the visibility of full-scale operations and provides out-of-the-box insights that identify opportunities to improve operations, generate new revenue streams, and drive greater profitability — from the time imported stock is in transit to when exports leave distribution centers. 

A single warehouse can cover thousands of day-to-day processes that introduce inefficiencies at every turn and pose a major challenge to expansion efforts. By providing greater transparency and offering consistent enhancements to its Warehouse Management System (WMS), Infor has helped customers increase productivity from five lines per hour to seven lines per hour and reduce sales processing time by 30%.

KEY INDUSTRY ENHANCEMENTS

Infor CloudSuite Distribution (CSDE)  
M3 customer lifecycle management dashboards: Improve visibility and margins with Infor’s Customer Lifecycle Management (CLM) Dashboard for Infor CloudSuite Distribution Enterprise (CSDE). Infor’s CLM dashboards provide enhanced cross-business visibility with a comprehensive 360 view of customers and prospect activities, including opportunities, quotations, and sales. 

Robotic process automation: Eliminate busy work and mistakes with Infor Robotic Process Automation (RPA). The new solution monitors manual, repetitive tasks and learns how to automate and manage those tasks, giving talent the time and resources to excel elsewhere. With RPA, Infor customers can optimize their business operations and improve productivity.  

Infor CloudSuite Distribution (CSD)
Product 360: Create a centralized dashboard to streamline the product journey with a Product 360 dashboard for Infor CloudSuite Distribution (CSD). The enhanced dashboards improve the visibility of product-specific details on a single screen by providing insightful KPI and data analysis in one place.  

Customers’ demands are ever-changing, yet distributors have never faced more challenges in meeting them. Infor CloudSuite software platforms for Distribution provides the agility and customer-centric solutions needed to keep pace with changing demand. Enhanced CloudSuite software platforms for Distribution solutions support informed, agile decision-making by consolidating customers’ tech stacks into one actionable and easy-to-use platform that can help them easily adapt to disruption, demand, and new opportunities in real-time, whether they’re on the warehouse floor or in the front office.  

Today’s customer expects instant gratification. While self-service models improve transactional speed, without the proper trained talent providing customer service, they can create more headaches than solutions. Infor CloudSuite software platforms for Distribution centralize critical data, insights, and historical knowledge in one platform to equip employees with the expertise they need to solve complex customer demands – helping one customer rise the ranks to become the top distributor in their market. 

KEY INDUSTRY ENHANCEMENTS

Infor CloudSuite Distribution (CSD) 
Product certificate management: The Product Certificate Management enhancement streamlines customer experience and automates necessary documentation exchanges between vendors and customers.

Product Attribution Service: Create unique product attributes and groups with the product attribution service in Infor CloudSuite Distribution (CSD). This new capability improves sort, filter, and search functionality and expedites a customer's ability to capture and store product data — improving the overall ERP eCommerce experience.

Infor CloudSuite™ Distribution is built specifically for the needs of small- to medium-size wholesale distributors. It’s a comprehensive enterprise solution that weaves innovation into core competencies to help you better serve customers, outpace the competition, and expand profitability. You can optimize every facet of your operations, from sales, omni-channel engagement, inventory, and warehousing, to financials, value-add services, and more. Infor solutions can help you accelerate the pace of business by managing transactions with unparalleled visibility across the enterprise, allowing for better informed and faster decision-making.

HIGHLIGHTS

• Provide an exceptional customer experience
• Offer innovative value-add services
• Automate and streamline business processes
• Enhance workforce productivity
• Gain visibility across the enterprise

PRODUCTS INCLUDED

• Infor® Distribution SX.e
• Infor OS
• Infor Birst®
• Infor Implementation Accelerators

Infor® industry analytics deliver relevant and meaningful insights for everybody from the boardroom to the warehouse. Infor Birst® makes business intelligence and analytics easy to consume with prebuilt industry and role-specific content and metrics embedded wherever business users need information.

HIGHLIGHTS

• Leverage proven, pre-built industry content
• Rely on C-suite dashboards for prescriptive analysis
• Utilize intelligent drillback with in-context insights
• Implement an open ecosystem for democratized analytics
• Integrate data via an enterprise-wide solution

Infor® WMS is an intuitive warehouse management system that’s designed to help you manage your distribution center activities holistically. It combines warehouse fulfillment with embedded labor management and 3D visual analysis in a unified application. The solution can empower you to enrich service levels and increase product velocity.

HIGHLIGHTS

• Rely on holistic, multisite warehousing
• Gain unprecedented visibility into inventory, orders, and equipment
• Deploy on-premises or in the cloud
• Promote a global footprint with 14 supported languages
• Utilize a highly configurable solution
• Leverage a modern user experience

Infor Rhythm® for Commerce provides a fully integrated, multi-tenant, e-commerce solution that works with existing Infor ERP software products. The solution enables you to sell your complete product assortment in a rich, online shopping experience.

HIGHLIGHTS

• Create a powerful online presence that offers a seamless shopping experience
• Rely on cost-effective e-commerce management in the cloud
• Make it easy for your marketing team to build and maintain
• Use the included product information management functionality, or use your own

Infor® CPQ (Configure Price Quote) helps distributors, sell complex products more quickly. The rules-driven platform is designed for visual quoting and dynamic pricing to instantly produce a configuration-specific list price, dealer cost, and quoted selling price. Orders are automatically passed to your business system via enterprise integration.

HIGHLIGHTS

• Sell complex products faster with quick and accurate quotes on demand
• Optimize your supply chain to improve demand planning and purchasing
• Bring your products to life with a visual selection and configuration experience
• Gain complete visibility to data in real time

Customer Relationship Management software Infor® CRM provides distributors with a view of every customer touch point across sales, marketing, customer service, and support teams.

HIGHLIGHTS

• Manage leads, opportunities, and activities
• Maintain full control of all data, when and where you need it
• Leverage back-office and out-of-the-box, Infor ERP software integration
• Empower your mobile workforce
• Operate at a low total cost of ownership compared to similar customer relationship management products

Infor® Human Resources is a leading-edge, end-to-end, talent-focused solution. It can help you strategically align people initiatives and talent capabilities to your overall business strategies.

HIGHLIGHTS

• Get all the human capital management functionality you need in one complete solution
• Utilize a consumer-grade, personalized, role-based user interface
• Leverage relevant and timely data based on behavior science and analytics
• Gain complete employee visibility; hire, develop, and retain the right talent
• Boost employee performance and improve workforce effectiveness

Wholesale distributors use Infor® OS cloud operating platform to seamlessly connect services across all Infor CloudSuite™ industry solutions (as well as extending into many third-party solutions). Services range from essential, business-critical functionality to more advanced technology that’s capable of providing competitive advantages to the enterprise.

HIGHLIGHTS

• Leverage a unified cloud infrastructure for single sign-on, mobility, security, and compliance
• Utilize seamless integration across Infor and non-Infor products
• Ensure an easy-to-use, unified, user experience across all applications
• Capture vital data from IoT devices
• Use advanced analytics and AI for guidance and automated decisions
• Maintain compliance, collaboration, and accountability with role-based homepages, alerts, and workflows