Professional Services organizations in 80+ countries rely on Infor to meet their enterprise software needs

Professional Services

With Infor’s professional services software, you can easily integrate all of your tools and processes—from helping you overcome obstacles to driving client satisfaction, enhancing service profitability, and sustaining growth in a service-centric market. Some key industry challenges Infor solutions address include:

Project management

An increased demand for real-time project visibility across account management and accounting to deliver increases in customer success and margin goals.

Tight margins

Disparate systems and disjointed, manual processes create inefficiencies and contribute to reduced profitability.

Increasing client demands

Clients demand more transparency into project status, time entry and costs.

Talent acquisition and retention

Ongoing need to recruit, train, and deploy the right talent in an industry with an aging workforce.

Limited business insights

Challenges in predicting the key drivers of risk and success for strategic projects and customer engagements.

Micro-vertical expertise delivers business value faster

CONSULTING, ADVISORY & RESEARCH SERVICES

CONSULTING, ADVISORY & RESEARCH SERVICES

STAFFING AND EMPLOYMENT SERVICES

STAFFING AND EMPLOYMENT SERVICES

BUSINESS AND CONSUMER SERVICES

BUSINESS AND CONSUMER SERVICES

Solutions for your most critical challenges

CloudSuite Corporate is the leading suite of ERP and related applications—including cloud software for client consulting, staffing, IT, and business service management—integrated and delivered in a multi-tenant cloud.

Improve project visibility and collaboration

End-to-end professional services optimization

  • Assign the right resources to every project or service request
  • Manage work-in-progress delivery costs, timelines, and project execution
  • Staffing software that captures employee time and expense promptly and efficiently
  • Deliver seamless cost tracking—including capitalization vs. expense, budgeting and cost allocations, chargeback, and activity-based costing

Maximize systems, processes, and profitability

Gain insights across your organization

  • Provide a unified platform for enterprise financials, HCM, and procurement
  • Leverage source-to-settle solution to resolve procurement complexities
  • Easily connect live data or extract data from any source
  • Use patented automated building of business-ready data store
  • Configure workflow, automation and alerts

Increase project productivity and client satisfaction

Attain delivery efficiency and increase customer satisfaction

  • Consulting and client management software for visibility and centralized control of all client activities
  • Manage opportunities and sales teams, while assessing and prioritizing pipeline based on potential margin and strategic alignment
  • Manage resource allocations to meet project timelines
  • Provide extensive reporting to keep business leaders and account managers informed

Build an ideal workforce with patented behavioral science

Select, retain, and develop the right talent

  • Develop consultant profile with skills, proficiencies and competencies inventory on cloud professional services software
  • Create professional development, onboarding, recruiting pipeline
  • Manage labor supply chain including staff sourcing and preferences
  • Leverage role-specific predictive models
  • Utilize on-demand learning content

Accelerate informed decisions with greater visibility

Make better business decisions with business collaboration

  • Business management software that connects project managers, teams, and clients with network BI and insights
  • Create role-based content, best practice KPIs, and data models to grow margins
  • Leverage embedded in-context analytics at the point of decision
  • Personalize self-service with smart, AI-generated insights
  • Connect live data or extract data from any source
  • Automated building of business-ready data store

Productivity by the numbers

11%

reduced onboarding costs

33%

improvement reporting and analytics

13%

increase in billing accuracy

ON-DEMAND

Inforum 2020: Explore key industry content from the digital event

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