Winning Strategies for Customer Experience: Benchmarks and Best Practices

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White Paper

4 winning takeaways on customer service from top distributors

Distributors face increasing pressure to elevate customer experiences. Finding the right balance between tech investments, process improvements, and traditional methods of engagement is critical. In this report, MDM Research benchmarks the state of distribution customer experience delivery and identifies emerging best practices to keep customers engaged in a noisier and more transparent marketplace. Read the report to uncover 4 key takeaways on customer experience best practices.

MDM Winning Strategies for Customer
  Experience Benchmarks and Best Practices White Paper English 457px

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By clicking “Submit” you agree that Infor will process your personal data provided in the above form for communicating with you as our potential or actual customer or a client as described in our Privacy Policy.