Infor Workforce Management (WFM)

Optimize labor productivity and compliance
Workforce Management

Built for the digital workforce

Optimize every aspect of labor management and productivity with Infor® Workforce Management. Strategically enhance workforce planning, execution, and analysis with an engaging, industry-specific, enterprise workforce management software solution built on a proven technology platform that delivers time and attendance, demand-driven scheduling, workforce scheduling, and absence management tools.

Automate even the most complex pay and scheduling rules and ensure your employees are paid fairly, accurately, and on time. Decrease the time leaders spend building schedules and editing employee's time, ensuring compliance and more meaningful work across your organization.

Unlock opportunities for today's enterprise

Utilize a proven technology

Support multifaceted integration and data exchanges with Infor WFM’s technology and architecture

Confidently comply with labor laws

Ensure legislative compliance for international, federal, state, and local labor laws

Leverage industry specialization

Address industry-specific requirements with vertically specialized modules

Intelligent mobility

Enable your people to access and act on workforce data anywhere, anytime

Machine learning

Promote the aggregation of more and better data with broader labor models, deeper flexibility with forecasting algorithms
WFM screen for new features 4-24

New Features

New product release features

Infor future-proof solutions are engineered to meet the ever-changing demands of workforce management. Customers are now able to take full advantage of the latest in Workforce Management enhancements.

Improved Employee Shift Bidding: Individuals can actively bid on and claim their preferred shifts via the Shift Billboard, empowering employees with greater flexibility and control over their work schedules. This approach optimizes shift fill rates while elevating employee satisfaction by prioritizing their work-life preferences

Enhanced Shift Billboard Manager: The Enhanced Shift Billboard Manager provides organizations with an efficient solution for managing shift bids across different teams and departments across the entire organization. It allows for better handling of multiple open shifts as a collection, improving shift distribution and simplifying the shift management process.

Request Time-off in the Flow of Work: A seamless, device-agnostic experience enabling employees to effortlessly request, review, and cancel time-off requests. Approved time-off requests are automatically integrated with the employee's schedule and timesheet, offering an intuitive interface for managing the entire time-off process, making personal time management seamless and straightforward, no matter where they are.

Workforce Management clinical science patient assignment dashboard


Clinical Science: Patient Centric Staffing and Assignment

Infor Clinical Science helps hospitals align their staff with patient care requirements to provide high quality, safe patient care.

  • Balancing costs, demand, and compliance issues.
  • Determine staffing assignments based on patient workloads leveraging data from your EMR.
  • Anticipate workforce demands and schedule the right amount of nursing coverage.
  • Increase employee satisfaction and engagement by empowering employees.

Support smarter staffing decisions by providing decision makers with up-to-date patient information.

Learn more about our healthcare-specific solutions
Managing the workforce employee timecard

Time and attendance

Track employee time and get the right data to payroll—every time.

  • Attendance management—Automatically track attendance policy compliance
  • Real-time pay categorization—Use employee time collection data to determine what time code, pay code, and pay rules apply
  • Balances and accruals—Automate employee balance accruals and time-off requests
  • Leave management—Easily manage employee time-off types and track sick balances
  • Employee contact tracing—Configure detailed filters to track your people’s time and shift location
Infor WFM advanced scheduling view

Workforce scheduling

Leverage vertically specialized shift- or demand-driven scheduling tools.

  • Multi-view scheduler (MVS)—Utilize a robust industry-specific scheduling tool to meet today’s complex scheduling needs. Quickly and easily perform actions to meet coverage requirements that are and monitor key performance indicators in real time
  • Central staffing—Manage and streamline day to day scheduling operations with cross-team and staff-floating capabilities by making changes in one place that will be adjusted in all relevant areas of the system
  • Labor forecast and schedule optimization (LFSO)—Leverage data driven, scientifically optimized schedule generation
  • Fair scheduling—Ensure compliance with fair scheduling laws
  • Shift billboard—Empower your people to take ownership of their schedule and promote a culture of teamwork and collaboration
  • Schedule auto-assignment—Optimize schedule coverage, while maximizing workforce productivity
Workforce management advanced scheduling view

Labor planning and forecasting

Take advantage of intuitive, industry specialized software for budgeting, planning, and forecasting labor demand.

  • Labor demand planning—Automate the creation of long-term budgets and forecasts
  • Budget solicitation—Leverage insights and recommendations from key stakeholders in the process
  • Modeling—Allow for the creation of what-if scenarios
  • Workload—Identify and calculate required labor hours to meet critical business objectives ensuring fair assignments across employees and appropriate workloads based on skill set and experience levels
  • Machine learning—Utilize a self-learning algorithm to analyze historical data, previous period actuals, weather, and promotional data
  • Labor forecast—Create a hyper-accurate workload forecast with real-time trending

Additional resources



New Infor WFM features to keep your people healthy and safe at work

Learn more

Infor OS

A robust cloud operating platform for accelerating innovation throughout the enterprise ecosytem

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