Sales & Service
Delivering exceptional products and services to your customers
End-to-end sales, services, and rental solutions that deliver exceptional customer outcomes
Infor® Sales and Services solutions deliver sales growth, increased market share, and unparalleled customer service. Online portals and mobile/contactless solutions give you the ability to connect with your customers like never before.
Sales & Service Resources
Unlocking opportunities for today's enterprise
Connect with your customers
Take advantage of online visual configuration and B2B e-commerce to deliver personal sales experiences.
Provide longer term service and support
Deliver service and warranty on your products to ensure maximum uptime for your customers.
Transform the citizen experience
Improve the licensing, permitting, and billing experience across your county, city, or state operations.
Delivering value in the cloud
Infor Sales & Service cloud solutions help you decrease total cost of ownership, enable scalability, and improve security and uptime. Continuous innovations and updates mean no upgrades are ever needed again.
Delivering sales and services software to increase sales and customer satisfaction.
Configure, price, quote (CPQ)
Provide a visual selection and ordering experience. Sell more products quicker and eliminate costly errors and duplication of effort, all while shortening sales cycles.
- Grow revenue and market share
- Build a stronger brand
- Automatically create proposals
- Dynamically generate manufacturing information
Service and rental
Offer after-market service and warranty to maximize customer uptime. Maximize field technician effectiveness with full visibility into enterprise-wide data and product information.
- Manage multi-tier service contracts and warranties
- Create rental agreements
- Assign technicians based on skills, location, and inventory
- Provide key information to frontline agents in contact centers
Licensing, permitting, billing, and asset management
Provide streamlined services to state, city, and county citizens with contactless solutions.
- Manage business and individual licensing
- Process all aspects of billing and payments electronically
- Utilize portals and mobile solutions
- Handle regulatory permits and applications
Delivery an online shopping experience with real-time pricing and availability linked to your Infor ERP solution.
- Manage assortments with embedded product information management (PIM)
- Offer real-time “available to promise” (ATP)
- Enable accurate pricing data from your ERP
- Leverage consumer-grade B2B/B2C tools enhance the mobile experience