Capture every customer interaction, surface what matters, and act on it faster – so your teams build stronger relationships and close more deals. Our cloud-based, AI-driven enterprise CRM software turns customer insight into the experiences that keep them coming back.
OVERVIEW
Benefits
Easy to deploy and scale, Infor CRM SLX is built to help enterprise sales, marketing, and service teams automate processes and stay focused on the customer.
Open APIs and built-in integrations deliver a 360° view across every customer touchpoint, giving sales, marketing, and service teams the full picture before every interaction.
Comprehensive, intuitive tools adapt to how your teams already work – reducing training time, minimizing friction, and keeping everyone focused on the customer.
Surface patterns across customer data to sharpen decision-making, identify high-value opportunities, and engage buyers at exactly the right moment.
Purpose-built applications adapt as your business evolves – maximizing ROI, supporting continuous innovation, and scaling across sales, marketing, and service without added complexity.
CAPABILITIES
Email integration through Xbar for Microsoft® Outlook® and Sync for Gmail enables you to pull email details directly from Infor CRM SLX to reach out to specific individuals or companies.
Full mobile and tablet access lets sales reps update records, log activities, and send follow-ups from the field – keeping data current and ensuring no opportunity slips through the cracks.
Ensure repeatable, well-documented interactions with rich customer profiles from internal and external sources. Integrate with business management, desktop productivity, e-marketing, and social media tools for effective sales intelligence.
Connect CRM and ERP to unify customer and operational data in a single environment. Surface cross-functional insights and give every team a complete, real-time view of each customer relationship.
Leverage historical data to create smarter strategies, send alerts for best practices, and offer managers a bird’s-eye view of the business. Use past interaction data to identify opportunities faster, streamline sales, and forecast accurately.
Enhance decision-making with comprehensive analytics, offering pre-built industry and role-specific content and metrics. Access reports, dashboards, and real-time sales data, plus set up automated processes for greater visibility and efficiency.
Resources
CUSTOMER STORY
Dunlop Aircraft Tyres designs, manufactures, and retreads tires for commercial and military aircraft. See how they’re using Infor CRM SLX [WP13.1]to accurately forecast demand, integrate with backend operations, and track orders from inquiry through production.
CUSTOMER STORY
Based in Christchurch, New Zealand, the Crusaders are Super Rugby’s most successful team. Find out how they’re using our cloud-based CRM software to better manage their data – and use it to turn everyday consumers into fans.
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