August 27, 2021
The Customer Success Series will help you with key tools and resources throughout your important milestones.
Select your preferred format from instructor-led webinars or self-paced eLearning courses.
All classes are accessible within Infor Campus. Browse the list of topics and
choose the courses that best suit your learning preference and your time zone.
Click here – US customers
Click here – Global customers
If you need more information or support, please contact CustomerSuccess@infor.com with any questions or feedback.
New to Infor Campus? Click here to 'Sign Up' or contact InforCampus@infor.com
eLearningThe easy navigation of our self-paced eLearning courses gets you right to the content you want exactly when you want. |
WebinarExplore live instructor-led sessions with a choice of times to suit your time zone. Repeated every month. |
Check out the list of courses below by lifecycle:
Lifecycle Phase: Getting Started
Getting started with Infor Cloud
This session will introduce you to the Infor tools and resources available to you, explain your next steps and provide valuable information to get you started with the Infor Cloud.
Getting to know Infor Concierge
Grab an introduction to the ‘one-stop shop for all things Infor’ that’s Infor Concierge. Gain instant access to key resources and contacts in a single location. Watch a demo and learn to navigate a round Infor Concierge.
Working with Infor Support
Learn how to create and manage incidents effectively, understand severities, ranking and escalations and use best practices when working with Infor Support.
Managing Contacts
Explore how to maintain records, access and permissions for company contacts in Infor systems in this course.
Lifecycle Phase: Mid Implementation
Working in the Multi-Tenant Cloud
Learn about scheduled maintenance windows, release management and notifications and discover resources to guide you in the MT Cloud.
Effective Incident Management
Pick up the techniques and tools that will enable you to manage incidents effectively. Learn how to rank and escalate to communicate your priorities to the support team.
Navigating CloudSuite Self-Service Portal
Learn more about the Self-Service Portal and how to get the most from the functions available within it. Find out how to register for notifications.
Evaluating cloud go-live readiness
Explore this course to help you prepare for and evaluate your organization's readiness to go-live.
Lifecycle Phase: Post Live
Product Enhancement Request System
Learn how to get involved with the Infor Product Enhancement Request System (ERS), where changes that customers are most interested in seeing are collected, tracked, and analyzed.
Getting started in Infor Communities
Learn about Infor Communities and the benefits of being a member. Discover the best ways to connect and collaborate with other members.
Let’s Connect
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