Infor Hospitality Customer Days 2025

Infor Hospitality Customer Days 2025: A Global Success

Infor Hospitality Customer Days 2025 brought together hospitality professionals from around the world for an unforgettable experience across three locations—Las Vegas, Cannes, and Sentosa Island. Whether you joined us in person or are catching up now, we’re excited to share some of the key moments and insights from this year’s event.

General Session Highlights: Innovation, Leadership & the Future of Hospitality

This year’s event opened with thought-provoking general sessions designed to inspire and inform. In Las Vegas and Cannes, keynote speaker Shelley Brown delivered an energizing talk on The Power of W.E.I.R.D. She explored how individuality fuels belonging, engagement, and success, encouraging attendees to embrace Welcoming, Engaging, Integrating, Risk-taking, and Delivering as a foundation for thriving workplace cultures.

Meanwhile, in Singapore, mountaineer and author David Lim captivated the audience with Lessons from Everest: The Success Journeys. Drawing from three decades of climbing the world’s most challenging peaks, he shared powerful insights on resilience, goal setting, and leading through disruption—lessons that resonate deeply in the fast-changing world of hospitality.

Other key sessions included:

• AI-Powered Hospitality, where we explored how artificial intelligence is transforming guest experiences and streamlining operations.
• Trends Unveiled: A Panel Discussion on Emerging Trends in Hospitality, featuring industry experts discussing shifts in guest expectations and operational strategies.
• A Fireside Chat with Sandra Douglas Morgan (Las Vegas only), President of the Las Vegas Raiders, who shared leadership insights on navigating change in a dynamic industry.
• User-Centric Design, which focused on making hospitality software more intuitive, accessible, and efficient.

Product Track Sessions: Learning in Action

Across all three locations, attendees participated in educational product track sessions, gaining key insights into RMS, SCS, HMS, POS, and SunSystems. These sessions covered new features, best practices, and roadmaps, giving customers practical takeaways to enhance their operations.

Celebrating at the Customer Appreciation Event

At the end of Day 1 in each location, attendees gathered for a customer appreciation event—a chance to unwind, connect with peers, and celebrate the hospitality industry together. Whether sharing success stories, discussing new ideas, or simply enjoying the atmosphere, these moments were a highlight of the event.

Thank You

Thank you for being part of the Infor Hospitality community and for your ongoing engagement with us. Whether you joined us in Las Vegas, Cannes, or Sentosa Island, or are catching up now, we appreciate the role you play in shaping the future of hospitality.

This year’s event was all about learning, connection, and innovation—bringing together industry leaders and professionals to explore the latest trends and technologies. If you attended, we hope it was a valuable experience. And if you couldn’t make it this time, we’re glad to share some highlights with you here.