Blogs

The restaurant point of sale continues to be the primary hub by which restaurants and food services operations are empowered to deliver continuous, friction-free experiences. How must a restaurant POS best serve the modern guest experience and help to increase cohesion, visibility, and intelligence across all locations? Here are some of the primary elements to consider.

The hospitality industry has proven itself to be resilient during a period when the rules of the game changed suddenly. The key to success for industry leaders has been rooted in how well their businesses were able to lean into what was happening, and to make adjustments to serve in a new paradigm. Technology has played an integral role in that. But so have a deeper understanding of how radical and sudden changes can indicate what’s needed most – a willingness to embrace new visions in favor of the status quo. Here are some thoughts.

The hospitality industry is in the middle of a reboot. Over the last few weeks here at Infor, we’ve published a series of posts about what that looks like as we define how hotel technology in hotels, resorts, and casinos plays a part in helping organizations succeed in the present, and to anticipate what’s to come, too. Here’s a summary of those posts for you to explore.

Technology for restaurants and food services has played a decisive role in changing the way consumers interact with brands. This has been especially notable over the last year during which time that change has been dramatic, even if the origins of those restaurant technology trends germinated years before. Which of these trends helps organizations to understand the impact of technology on how guests interact with their locations? Here are some examples.

Hospitality service staff are the heart of the industry, exemplifying company values of guest comfort and care. To do their jobs well without undue stress, they need a reliable and intuitive framework supported by integrated systems and intuitive processes. How does advanced hotel technology help create healthy, happy places to work? What role does a scalable technology platform play in recognizing and retaining talented hospitality workers? Here are some thoughts.