Managed Services
Managed Services – empowering you to focus on strategic corporate initiatives
Engaging a Managed Services Provider (MSP) will alleviate some of your business challenges. Simply put, this approach is designed to help manage some of the complexity, time consuming and resource intensive operations around the maintenance of your software applications, allowing your in-house IT team to focus on more strategic corporate initiatives.
- MS support customers around the world, in every time zone
- 24/7 access to a global pool of resources with experience and expertise with all Infor applications
- Flexible, tailored solutions that can be scaled up or down as your requirements change
- ITIL® focused delivery model that focuses on aligning IT services with business needs
Investing to reduce operational costs
With Managed Services, you can concentrate on running your business with a service agreement tailored to your requirements, so you can stay current on application versions, build and maintain extensions that suit your business needs, increase productivity, and reduce your total cost of ownership.
Partnering with you on your journey to the cloud
Infor® understands that every organization has its own path and timeline for moving to the cloud. Whether you intend to keep your system on-premises for years to come, or you’re transitioning to cloud right now—and even if you’re already there—Infor Managed Services (IMS) has the services to meet your needs.