Workforce Management functionality helps business tackle the new normal

worker using a cell phone

May 27, 2020

Infor prioritizes the safety of its customers and their employees. The Infor Workforce Management (WFM) team believes the strength of an organization is its people, and to keep businesses healthy depends on keeping employees healthy and safe. We are here to help, with information about relevant features and functionality that can help your organization respond to COVID-19 and evolve in the new normal.

Contact Tracing
Infor WFM includes configurable Work Detail Filters on both the Daily Timesheet and Supervisor Approval Worksheet. When an employee is identified as exposed to the COVID-19 virus, enabling these filters can help quickly find other employees who worked on the same team or the same department at the same time as that person.

Paid Sick
You can track COVID-19-related paid sick time separately from your existing sick policies. Define a special COVID paid sick time balance and track its usage on employee timesheets by defining a unique time code.

Hazard Pay
If your organization is awarding hazard pay for employees working in certain locations, you can configure a Shift Premium Zone to automatically apply supplementary compensation to employees’ timesheets when criteria that you define are met. These payments can be made date effective, too, so when your hazard pay policy concludes, the rules will automatically stop awarding the extra payments.

Tracking Health Checks
Are you performing health checks on your employees? If so, consider defining and using an employee User-Defined Field to track the date of each employee’s most recent health check. You can also configure an alert to be notified when their health check renewal date is approaching.

Mobile Clocking
Eliminate queues at physical clocks by leveraging Infor Mobile WFM clocking. The mobile application can also be configured with special ‘Clock Presets’ that allow employees to indicate if they are not feeling well when they clock in. Take advantage of the mobile geo-fencing feature to make sure employees can only clock when they’re on-site.

Time-off and Shift Trading
Employees who are sick or may have been exposed to the virus should stay home. Employees can use Infor Mobile WFM to submit a sick-day request or trade away shifts to a co-worker virtually to avoid going into work and potentially exposing others.

Swipe & Go Clocking
If you’re an Infor WFM customer using the 8000 or 9000-series clocks, consider switching to a ‘Swipe & Go’ clocking process. At a time when we're trying to limit time lined up in queues, clocking on a physical clock during a shift change can result in employee clustering. Swipe & Go speeds up clock in/out process by having employees simply tap or swipe a badge. If you're in a badge environment, consider bypassing biometric/pin authentication and letting your employees get in and out as quickly as possible.

In the days and weeks ahead, we’ll be publishing a series of blog posts on each of these topics with examples and some configuration tips. But you don’t need to wait for the posts. Everything mentioned above is available now and documented in our user guides. If you don’t know where to start, contact Infor Support, and they will help you find what you’re looking for.

Learn more about Infor’s response to COVID-19, read a letter from our CEO Kevin Samuelson and our FAQ.

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